wheelair

All airlines Europe

Swiftair

IATA WT ICAO SWT Spain · www.swiftair.com (opens in a new tab)

Publishes nothing about carrying a passenger’s own wheelchair. You have to ask them.

Swiftair publishes no mobility-aid policy. Its website works and we read it, but it says nothing about carrying a passenger’s own manual or powered wheelchair — no battery rules, no size limits, no notice period. That silence is the finding, and it is why almost every field below is blank. Silence is not permission. Ask them directly, get the answer in writing, and read the international baseline so you know what should apply.

Wet-lease / ACMI operator. Swiftair usually flies aircraft and crew on behalf of other airlines. If your ticket says another airline, that airline’s wheelchair policy governs your booking — but the aircraft’s physical hold limits are this operator’s.

Who to contact

Transcribed from the airline’s own pages, exactly as it labels them.

  • Phone
    UEP!FLY passenger line (Spain) — printed on Swiftair's PASSENGER page as its passenger contact
  • Phone
    Swiftair head office switchboard, Madrid (not an accessibility desk)
  • Email
    UEP!FLY (UEPFLY, S.L.) passenger enquiries — the address printed on Swiftair's PASSENGER page for the brand it operates; the page's underlying mailto link actually points to sales@swiftair.com

Swiftair publishes no accessibility or special-assistance channel of its own. sales@swiftair.com and +34 91 748 07 60 are commercial/switchboard contacts. The only passenger-facing channel Swiftair prints is UEP!FLY's: info@uepfly.com and the freephone 900 533 862.

Every unanswered field below has the same explanation: Swiftair publishes no mobility-aid policy. It flies passengers only under ACMI, wet lease, damp lease and full charter, so the contracting airline's own policy governs the passenger.

Powered wheelchairs & batteries

The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.

Powered chairs accepted
Not published
Lithium-ion batteries
Not published
Watt-hour cap — battery stays in the chair
Not published
Watt-hour cap — battery removed into the cabin
Not published
Watt-hour cap — spare battery
Not published
Spare batteries permittedmaximum number under any published configuration
Not published
Battery must be removed
Not published
Non-spillable batteriesgel, AGM, sealed lead-acid, dry cell
Not published
Wet / spillable batteries
Not published
Terminal protection & immobilisation
Not published
Paperwork the airline wants
Not published
Size limit for a powered chair
Not published
Weight limit for a powered chair
Not published
Returned at the aircraft door
Not published

Manual wheelchairs

Manual chairs accepted
Not published
Folding chair may travel in the cabin
Not published
In-cabin stowage limit
Not published
Size limit for a checked manual chair
Not published
Weight limit for a manual chair
Not published
Returned at the aircraft door
Not published

Booking & cost

Advance notice requiredhours before scheduled departure
Not published
How to request assistance
Not published
Charge for carrying the aid
Not published
Mobility devices carried free
Not published
If they damage your chair
Not published

On board

On-board aisle chair
Not published
Accessible lavatory
Not published
Crew help you transfer
Not published
Seating & movable armrests
Not published

Fleet detail. Passenger fleet for the Balearic (UEP!FLY) operation is the ATR 72; Swiftair's overall fleet of 47 aircraft is B737, ATR, EMB120 and Metro. Swiftair publishes no hold-door or hold-compartment dimensions.

Worth knowing

Wet-lease / ACMI operator: the CONTRACTING airline's accessibility policy applies, not Swiftair's. Swiftair's own PASSENGER page says it "operates passenger aircrafts, including the ATR 72 under its Operating License" and works "Operating ACMI, Wet Lease, Damp Lease and Full Charter"; its About page describes a company "offering both freight and passenger transport" that "provides support to the day/overnight networks of passenger airlines and Integrators", with 47 aircraft (B737, ATR, EMB120, Metro). Nothing on swiftair.com mentions wheelchairs, mobility aids, reduced mobility or batteries — hence no_public_policy rather than partial. IMPORTANT SECOND-HAND FINDING (deliberately NOT written into any policy value): the Swiftair PASSENGER page presents UEP!FLY (Balearic Islands, created 2021, Palma/Ibiza/Menorca) as its passenger operation and gives info@uepfly.com and 900 533 862 as the contact. UEP!FLY is a separate legal entity, UEPFLY, S.L. Its own general conditions of carriage (PDF, Spanish, section 'c) Personas con Movilidad Reducida (PMR)') state that special needs must be notified at least 48 HOURS in advance (by web form, travel agency, the 900 533 862 line or an airport sales office), and that UepFly will carry FREE OF CHARGE guide dogs and emotional-support animals in the cabin, medical equipment and UP TO TWO MOBILITY DEVICES PER PERSON, provided the 48 h notice is given, cabin space allows and dangerous-goods law is met; walking sticks may be carried as hand baggage unless metal-tipped; groups should book a month ahead. UEP!FLY publishes NO watt-hour figure and no wheelchair dimension or weight limit. Those figures belong to UEP!FLY, not to Swiftair, so they are recorded here in notes only. A traveller booked on a Swiftair-operated flight should read the policy of whichever airline sold the ticket.

Sources

Every figure above traces to one of these.

  1. s1 Swiftair — PASSENGER (ACMI, Wet Lease, Damp Lease and Full Charter; UEP!FLY) (opens in a new tab) · official · read 2026-07-29
  2. s2 Swiftair — About us (freight and passenger transport, fleet of 47 aircraft) (opens in a new tab) · official · read 2026-07-29
  3. s3 UEP!FLY Condiciones Generales de Transporte (PDF) — the brand under which Swiftair operates its Balearic passenger flights; NOT a swiftair.com page (opens in a new tab) · official · read 2026-07-29

Record quality

Record status no public policy · confidence low · 3 official sources · 3 contacts · 0% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.