All airlines Europe
SAS
Powered chairs need the airline’s prior approval · carried free · 48 h notice.
- Advance notice
- 48hours before departure
- Powered wheelchair
- Conditional
- Lithium, battery installed
- Not published
- Cost to carry
- Free
Who to contact
Transcribed from the airline’s own pages, exactly as it labels them.
- Online form
SAS publishes no telephone number, email address or TTY/relay line in the HTML of flysas.com. The "Give us a call" control on the Contact us page is a JavaScript widget, and /support-information/contact/call-us and /support-information/contact/phone-numbers both return 404. No dedicated disability desk and no US Complaints Resolution Official page were found.
Read it from the source
Powered wheelchairs & batteries
The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.
"Yes, you can bring an electric wheelchair... We may not be able to transport some electric wheelchairs due to safety regulations, so remember to provide details (size, battery type, connection, disengagement) when you book." Case-by-case acceptance.
Reduced mobility & wheelchair (opens in a new tab) · read 2026-07-29
Lithium-ion powered wheelchairs are accepted; removable lithium-ion batteries must travel in carry-on baggage.
Reduced mobility & wheelchair (opens in a new tab) · read 2026-07-29 Restricted items (spare batteries, wheelchairs & mobility devices) (opens in a new tab) · read 2026-07-29
Not published. SAS states a 300 Wh cap only for a battery that has been removed from the chair; no watt-hour figure is given for a battery that stays installed.
"A removed battery for a wheelchair or mobility device may be up to 300 Wh." The wheelchair FAQ repeats: "carry removable lithium-ion batteries (max 300Wh) in your carry-on".
Reduced mobility & wheelchair (opens in a new tab) · read 2026-07-29 Restricted items (spare batteries, wheelchairs & mobility devices) (opens in a new tab) · read 2026-07-29
"You may bring 1 spare battery up to 300 Wh or 2 spare batteries up to 160 Wh each."
Restricted items (spare batteries, wheelchairs & mobility devices) (opens in a new tab) · read 2026-07-29
1 spare of up to 300 Wh, or 2 spares of up to 160 Wh each. Spare batteries must be carried in the cabin, not in the overhead bin but under the seat in front or where the crew directs.
Restricted items (spare batteries, wheelchairs & mobility devices) (opens in a new tab) · read 2026-07-29
SAS: "You'll need to check it in and carry removable lithium-ion batteries (max 300Wh) in your carry-on." SAS publishes no separate rule for batteries that cannot be removed.
Reduced mobility & wheelchair (opens in a new tab) · read 2026-07-29 Restricted items (spare batteries, wheelchairs & mobility devices) (opens in a new tab) · read 2026-07-29
Not published. SAS gives no rule for gel / AGM / sealed lead-acid / dry-cell wheelchair batteries.
Not published. SAS's restricted-items and wheelchair pages address lithium-ion batteries only and say nothing about spillable wet-cell wheelchair batteries.
"Removed and spare batteries must be protected from damage, i.e. in a protective pouch or secured so they cannot be crushed or short-circuited." For general spare batteries SAS requires original packaging, taped terminals or a separate bag/pouch.
Restricted items (spare batteries, wheelchairs & mobility devices) (opens in a new tab) · read 2026-07-29
Not published. SAS asks for size, battery type, connection and disengagement details at booking but does not require a spec sheet, MSDS or UN 38.3 certificate on its public pages.
Not published. SAS asks travellers to provide the size of the chair at booking but publishes no maximum dimensions or per-aircraft hold/door table.
Not published. No weight limit for electric wheelchairs is stated on flysas.com.
Not published. SAS does not say whether an electric wheelchair is returned at the aircraft door.
Other battery-powered vehicles (balance wheels, hoverboards, e-bikes) must be shipped as cargo; wheelchairs are the stated exception.
Manual wheelchairs
"Yes, you may bring 1 wheelchair or mobility aid free of charge. You'll need to check it in, and it will be transported in the hold of the aircraft." Crutches and walking poles may be carried on board if they have no spikes.
Reduced mobility & wheelchair (opens in a new tab) · read 2026-07-29
"If you're traveling with a foldable manual wheelchair... you still need to contact us to ensure that there is enough space for the wheelchair on board. When you board, we'll stow your wheelchair in the cabin." On Canada routes SAS will make every reasonable effort to allow a walker or manual folding chair on board (CoC 23.4.8).
Reduced mobility & wheelchair (opens in a new tab) · read 2026-07-29 Conditions of Carriage (Art. 17 Liability; Art. 23.4 accessibility, Canada) (opens in a new tab) · read 2026-07-29
Not published. SAS says a foldable manual wheelchair will be stowed in the cabin but gives no closet dimensions.
Not published. SAS publishes no maximum wheelchair dimensions and no per-aircraft hold or cargo-door table.
Not published. SAS states no weight limit for wheelchairs; the 32 kg limit quoted on the special-baggage page applies to ordinary/oversized baggage, not to mobility aids.
Not published. SAS does not say on flysas.com whether a checked chair is returned at the aircraft door; the Canada annex only says the aid is returned "promptly upon arrival" (CoC 23.4.8).
SAS asks travellers with large or heavy equipment to "let us know when you book your trip". Walking poles and sticks with spikes must be checked in as special baggage.
Booking & cost
"You need to book assistance at least 48 hours before departure." SAS also recommends booking a wheelchair at least 48 h ahead to ensure hold space.
Reduced mobility & wheelchair (opens in a new tab) · read 2026-07-29 Special baggage (opens in a new tab) · read 2026-07-29
SAS: request wheelchair/mobility assistance when you book, under My trips, in the SAS app or by contacting Customer Service. A separate online "Request assistance" form covers wheelchair users, hearing/vision impairment and service dogs.
Reduced mobility & wheelchair (opens in a new tab) · read 2026-07-29 Request assistance (online form) (opens in a new tab) · read 2026-07-29
"Assistance is free of charge on all SAS flights." "You may bring 1 wheelchair or mobility aid free of charge."
Reduced mobility & wheelchair (opens in a new tab) · read 2026-07-29
SAS FAQ: "you may bring 1 wheelchair or mobility aid free of charge". On Canada routes the Conditions of Carriage (23.4.8) say SAS carries a mobility aid free of charge as priority baggage without stating a number.
Reduced mobility & wheelchair (opens in a new tab) · read 2026-07-29 Conditions of Carriage (Art. 17 Liability; Art. 23.4 accessibility, Canada) (opens in a new tab) · read 2026-07-29
CoC Art. 17.2.3 and the EU liability notice: liability for destruction, loss or damage to baggage limited to 1,519 SDR. CoC 23.4.12 (Canada): SAS provides a temporary replacement aid, reimburses expenses, repairs, or replaces/reimburses full replacement cost. A Special Declaration of Value is offered free before a mobility aid is stowed (23.4.8(8)). Damage must be reported within 7 days.
Conditions of Carriage (Art. 17 Liability; Art. 23.4 accessibility, Canada) (opens in a new tab) · read 2026-07-29 Damaged baggage (opens in a new tab) · read 2026-07-29
On board
Not described on SAS's assistance pages. The Conditions of Carriage list "provide the person with an on-board wheelchair" among services SAS gives on Canada routes when advance notice is filed (Art. 23.4.6).
Conditions of Carriage (Art. 17 Liability; Art. 23.4 accessibility, Canada) (opens in a new tab) · read 2026-07-29
Not published for the SAS fleet. The Canada annex only says a passenger may use the washroom with the most space, wherever it is in the aircraft (CoC 23.4.5).
On Canada routes SAS will transfer a passenger between a mobility aid and their seat and assist transfers to an on-board wheelchair (CoC 23.4.5–23.4.6). Generally SAS requires a personal safety assistant or care attendant if you cannot fasten your seatbelt, reach the exit, eat, medicate or use the bathroom unaided.
Reduced mobility & wheelchair (opens in a new tab) · read 2026-07-29 Conditions of Carriage (Art. 17 Liability; Art. 23.4 accessibility, Canada) (opens in a new tab) · read 2026-07-29
CoC 23.4.3: before assigning a seat SAS will inform a person with a disability of the seats that best meet their accessibility needs, "such as a wheelchair-accessible washroom or a passenger seat that has additional leg room, a larger seat pitch or movable armrests", and take their opinion into account.
Conditions of Carriage (Art. 17 Liability; Art. 23.4 accessibility, Canada) (opens in a new tab) · read 2026-07-29
Fleet detail. SAS publishes no per-aircraft hold or cargo-door dimensions. The Conditions of Carriage (23.4.8(6), Canada) say SAS will refuse a mobility aid if its weight or size exceeds the capacity of lifts or ramps, if the baggage-compartment doors are too small, or if carriage would jeopardise airworthiness — and point to "our Website" for maximum weights and dimensions per aircraft type, but no such table was found on flysas.com.
Worth knowing
Alliance corrected to SkyTeam: the flysas.com footer links SkyTeam under "About us" (https://www.flysas.com/en/about-us/skyteam); the roster stub said Star Alliance. flysas.com is behind Cloudflare — every page had to be read through a reader proxy. Contradiction to re-check: the Conditions of Carriage state a 1,519 SDR baggage liability limit in the EU liability notice but 1,288 SDR in the "Special Checked Baggage Declaration of Value" paragraph on the same page. The Conditions of Carriage also reference legacy form URLs under /travel-info/special-travel-needs/... (mobility-device-registration, assistance/request) that no longer match the live site's /support-information/request-assistance. SAS's public wheelchair FAQ says 1 mobility aid free, while EU Reg. 1107/2006 and Aegean/Finnair/LOT all allow 2 — worth confirming with SAS.
Sources
Every figure above traces to one of these.
- s1 Reduced mobility & wheelchair (opens in a new tab) · official · read 2026-07-29
- s2 Restricted items (spare batteries, wheelchairs & mobility devices) (opens in a new tab) · official · read 2026-07-29
- s3 Special baggage (opens in a new tab) · official · read 2026-07-29
- s4 Request assistance (online form) (opens in a new tab) · official · read 2026-07-29
- s5 Conditions of Carriage (Art. 17 Liability; Art. 23.4 accessibility, Canada) (opens in a new tab) · official · read 2026-07-29
- s6 Damaged baggage (opens in a new tab) · official · read 2026-07-29
- s7 Contact us (opens in a new tab) · official · read 2026-07-29
Record quality
Record status researched · confidence high · 7 official sources · 1 contact · 63% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.