wheelair

All airlines Europe

Olympic Air

IATA OA ICAO OAL Greece · www.olympicair.com (opens in a new tab)

Powered chairs need the airline’s prior approval · carried free · 48 h notice.

Advance notice
48hours before departure
Powered wheelchair
Conditional
Lithium, battery installed
Not published
Cost to carry
Free

Who to contact

Transcribed from the airline’s own pages, exactly as it labels them.

Olympic Air publishes no dedicated disability e-mail address, TTY or text-relay channel. The special-assistance channel is the 24-hour Reservations department (801 801 0101 / +30 210 3550 500); the country-by-country numbers are the shared AEGEAN/Olympic Air contact centre served on olympicair.com/en/customerhelp/. The olympicair.custhelp.com FAQ/contact portal linked from the site is dead ("Customer Portal is not enabled for this interface").

Read it from the source

Powered wheelchairs & batteries

The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.

Powered chairs accepted
Conditional

Powered wheelchairs are carried free of charge, but acceptance turns on battery type: chairs with a spillable wet battery are "Not accepted for carriage"; lithium-ion chairs require pre-notification and the battery must be removed and carried in the cabin, with no published allowance for a non-removable lithium battery.

Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29

Lithium-ion batteries
Yes

"Wheelchair with lithium ion battery — pre-notification is required. The battery must be removed and carried in the cabin."

Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29

Watt-hour cap — battery stays in the chair
Not published

Not published — Olympic Air states no watt-hour limit for a lithium battery that stays installed, because its rule is that a lithium-ion wheelchair battery must be removed and carried in the cabin. No provision is published for a non-removable lithium battery.

Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29

Watt-hour cap — battery removed into the cabin
300 Wh

"AEGEAN accepts wheelchairs with collapsible lithium batteries. In that case battery must be removed and carried in the cabin. Battery must be up to 300Wh in case of one and in cases of two up to 160Whs each." (published on Olympic Air's own PRM page).

Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29

Watt-hour cap — spare battery
Not published

No spare-battery watt-hour limit for mobility aids is published. The dangerous-goods page's spare-battery limits (up to 100 Wh, max 20 spares) are stated for portable electronic devices, not wheelchairs.

Dangerous & Forbidden Materials (opens in a new tab) · read 2026-07-29

Spare batteries permittedmaximum number under any published configuration
Not published

No spare-battery count for mobility aids is published. Olympic Air's wheelchair rule about one battery up to 300 Wh, or a pair at 160 Wh each, is written as the limit for the removed chair battery, not as a spare allowance; the 20-spare limit on the dangerous-goods page covers portable electronic devices.

Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29  Dangerous & Forbidden Materials (opens in a new tab) · read 2026-07-29

Battery must be removed
Conditional

Depends on battery type. Lithium-ion: "The battery must be removed and carried in the cabin." Non-spillable wet or lithium battery: the battery stays on the chair but "must be disconnected", with terminals insulated and the battery "securely attached to the wheelchair".

Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29

Non-spillable batteriesgel, AGM, sealed lead-acid, dry cell
Yes

"Wheelchair with non-spillable wet battery or lithium battery: although not strictly required, pre-notification is recommended." Packing rules: the battery must be disconnected, the terminals insulated to prevent accidental short circuits, and the battery securely attached to the wheelchair.

Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29

Wet / spillable batteries
No

"Wheelchair with spillable battery — Not accepted for carriage."

Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29

Terminal protection & immobilisation
Yes

"The battery must be disconnected. The battery terminals must be insulated to prevent accidental short circuits. The battery must be securely attached to the wheelchair."

Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29

Paperwork the airline wants
Not published

No battery spec sheet, MSDS or manufacturer watt-hour label requirement is published for mobility aids. A Medical Information Form (MEDIF) completed by the passenger's physician may be required for medical cases, but it is not battery documentation.

Physically challenged passengers (opens in a new tab) · read 2026-07-29  Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29

Size limit for a powered chair
Not published

No maximum powered-wheelchair dimensions published. The nearest published figure is the 1.70 m length cap on special equipment for ATR-operated flights (see aircraft_hold_note); it is not stated to apply to wheelchairs.

Special Baggage Types (opens in a new tab) · read 2026-07-29

Weight limit for a powered chair
Not published

No powered-wheelchair weight limit is published. The Special Baggage page (which lists mobility equipment among special baggage) states items over 32 kg "can only be accepted as cargo", without saying whether mobility aids are covered.

Special Baggage Types (opens in a new tab) · read 2026-07-29

Returned at the aircraft door
Not published

Not stated explicitly. Special equipment for PRMs "shall be loaded in baggage holds in such a way that it is easy to access and return to the passenger" and tagged "Direct Delivery to the Customer"; the page does not say where the chair is handed back.

Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29

Self-balancing devices (hoverboards, mini-segways, etc.) are not accepted by AEGEAN or Olympic Air in the cabin or the hold. Power banks are limited to one per passenger up to 100 Wh, cabin only, and may not be used to charge devices on board.

Manual wheelchairs

Manual chairs accepted
Yes

Wheelchairs are carried free of charge, both airline-provided and passenger-owned: "No charge for transportation of owned wheelchairs is applied. The wheelchair must be name-labeled."

Physically challenged passengers (opens in a new tab) · read 2026-07-29  Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29

Folding chair may travel in the cabin
Not published

Not published. Olympic Air's cabin-baggage rules (one personal item plus one 55x40x23 cm / 8 kg carry-on) make no provision for stowing a folding manual wheelchair in the cabin, and the PRM pages describe mobility equipment as loaded in the baggage holds.

In-cabin stowage limit
Not published

Not published — Olympic Air states no in-cabin stowage allowance or closet dimensions for folding wheelchairs.

Size limit for a checked manual chair
Not published

No maximum wheelchair dimensions published. The only related figure is a special-equipment length cap of 1.70 m on ATR-operated flights (see aircraft_hold_note); Olympic Air publishes no hold-door or hold-compartment dimensions for its Dash 8 / ATR turboprops.

Special Baggage Types (opens in a new tab) · read 2026-07-29

Weight limit for a manual chair
Not published

No wheelchair-specific weight limit is published. Olympic Air's Special Baggage page — which lists "mobility equipment" as special baggage — states "Any item exceeding the weight limitation which is 32kg can only be accepted as cargo", but does not say whether that applies to free-of-charge mobility aids.

Special Baggage Types (opens in a new tab) · read 2026-07-29

Returned at the aircraft door
Not published

Not stated explicitly. The PRM handling page says special equipment not carried in the cabin "shall be loaded in baggage holds in such a way that it is easy to access and return to the passenger" and "must be properly identified and tagged with a 'Direct Delivery to the Customer' label" — it does not say the chair is returned at the aircraft door.

Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29

Wheelchairs must be name-labelled. Passengers with reduced mobility must arrive at the airport at least 120 minutes before departure (the PRM handling page says 60 minutes — see research.notes); Athens and Thessaloniki airports have check-in counters exclusively for passengers with special needs.

Booking & cost

Advance notice requiredhours before scheduled departure
48h

"Please make sure your request is submitted at least 48 hours prior to your departure." The PRM handling page repeats that the booking request must reach the Inventory Department "not later than 48 hours before the departure of the flight"; medical-clearance forms (MEDIF) must also be held 48 h before departure.

Physically challenged passengers (opens in a new tab) · read 2026-07-29  Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29

How to request assistance
Request during booking or afterwards via My Booking, or call the 24-hour Reservations department

"You can either request special assistance, online during the booking process or via My booking"; alternatively contact the reservations department, available 24 hours a day on 801 801 0101 (Greek landline) or +30 210 3550 500 (mobiles/international). Requests can also be made through the Call Center.

Physically challenged passengers (opens in a new tab) · read 2026-07-29  Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29

Charge for carrying the aid
No fee

"Passengers with special needs can transport 2 items of mobile equipment at no extra cost." The PRM handling page adds: "Transportation of wheelchairs is free of charge" and "No charge for transportation of owned wheelchairs is applied."

Physically challenged passengers (opens in a new tab) · read 2026-07-29  Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29

Mobility devices carried free
2

Two items of mobility equipment carried at no extra cost. Mobility equipment used for sports is also free "as long as it is included within the above two item allowance (two pieces in total)".

Physically challenged passengers (opens in a new tab) · read 2026-07-29

If they damage your chair
1,288 SDR per journey and traveller (wheelchairs and mobility aids explicitly included)

"The liability for damage, destruction, loss or partial loss and for late delivery of baggage (including wheelchairs, mobility aid, musical instruments and sports equipment) is limited to cumulative 1.288 Special Drawing Rights (SDR), per journey and traveler" (~EUR 1,553.87). A higher value may be declared in advance for an extra charge. The Conditions of Carriage separately quote 1,519 SDRs for baggage delay/loss/destruction.

Delayed / Damaged Baggage & Items — Liability for the Transport of Baggage (opens in a new tab) · read 2026-07-29  Conditions & Notices (Conditions of Carriage) (opens in a new tab) · read 2026-07-29

On board

On-board aisle chair
Not published

Not published as an on-board aisle chair. The PRM handling page says AEGEAN provides a stretcher and wheelchairs as medical equipment and that "at each station an adequate number of wheelchairs should be available" — that describes airport wheelchairs, not an aisle chair carried on the aircraft.

Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29

Accessible lavatory
Not published

Not published. Olympic Air says nothing about accessible lavatories on its Dash 8 / ATR turboprop fleet.

Crew help you transfer
Yes

"Olympic Air provides all the necessary services to ensure that passengers with special needs can... board/disembark the aircraft with absolute safety"; assistance at the airport and during boarding/disembarkation can be requested, and the site refers to passengers "who require assistance to reach or be seated in their aircraft seat".

Physically challenged passengers (opens in a new tab) · read 2026-07-29

Seating & movable armrests
Yes

Passengers who need help to reach or be seated in their seat may choose a window seat free of charge (exit rows excluded); passengers with visual or hearing impairments may choose any seat free of charge except exit rows. A travel escort in the same PNR also gets free seat selection and must sit next to the passenger. PRMs may never be allocated emergency-exit or adjacent rows.

Physically challenged passengers (opens in a new tab) · read 2026-07-29  Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · read 2026-07-29

Fleet detail. Olympic Air operates turboprops (DH8-100, DH8-400 and ATR types are named on its baggage pages). Its Special Baggage page states: "Each item of Special equipment may not exceed 1.70m in length for flights operated by ATR aircraft", and that any item over 32 kg can only travel as cargo. No hold-door or hold-compartment dimensions and no wheelchair-specific size limit are published.

Worth knowing

olympicair.com returns HTTP 403 to direct fetches (including scripts/fetch_page.py and its proxy path); every page here was read through the r.jina.ai reader proxy via curl, which returned HTTP 200. The Greek pages (/el/) were checked and match the English text, so language_of_source is en. IMPORTANT: the detailed wheelchair/battery rules are published on Olympic Air's own domain but are written in AEGEAN Group terms ("AEGEAN accepts...", "Aegean Medical Department") — nothing here was copied from aegeanair.com; every value is cited to an olympicair.com URL. Contradictions to re-check: (1) the passenger-facing page says arrive 120 minutes before departure, the PRM handling page says 60 minutes; (2) baggage liability is 1,288 SDR on the damaged-baggage page (which names wheelchairs) but 1,519 SDR in the Conditions of Carriage; (3) stretcher carriage is offered only on Airbus-operated flights, i.e. not on Olympic's own turboprops. Also: chairs with spillable wet batteries are refused outright; a lithium-ion chair battery must be removed and carried in the cabin, with no published route for a non-removable lithium battery; self-balancing devices are refused entirely. The number of PRMs on a flight "must be no greater than the 49% of booked passengers without reduced mobility or any kind of disability". The olympicair.custhelp.com FAQ/contact portal linked from the site is dead.

Sources

Every figure above traces to one of these.

  1. s1 Physically challenged passengers (opens in a new tab) · official · read 2026-07-29
  2. s2 Travelling by air — PRM handling detail (Regulation (EC) No 1107/2006), incl. wheelchair and battery rules (opens in a new tab) · official · read 2026-07-29
  3. s3 Dangerous & Forbidden Materials (opens in a new tab) · official · read 2026-07-29
  4. s4 Special Baggage Types (opens in a new tab) · official · read 2026-07-29
  5. s5 Delayed / Damaged Baggage & Items — Liability for the Transport of Baggage (opens in a new tab) · official · read 2026-07-29
  6. s6 Olympic Air customer help — AEGEAN contact center numbers (opens in a new tab) · official · read 2026-07-29
  7. s7 Conditions & Notices (Conditions of Carriage) (opens in a new tab) · official · read 2026-07-29
  8. s8 Special assistance (hub page) (opens in a new tab) · official · read 2026-07-29

Record quality

Record status researched · confidence high · 8 official sources · 18 contacts · 57% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.