wheelair

All airlines Asia Pacific

MIAT Mongolian Airlines

IATA OM ICAO MGL Mongolia · www.miat.com (opens in a new tab)

Powered wheelchairs accepted · carried free · 48 h notice · no watt-hour cap on an installed battery.

Advance notice
48hours before departure
Powered wheelchair
Yes
Lithium, battery installed
No stated limit
Cost to carry
Free

Who to contact

Transcribed from the airline’s own pages, exactly as it labels them.

No dedicated accessibility desk, e-mail or TTY is published; the 24-hour call centre is the route in. A 'Declaration of indemnity' form (Mongolian-language PDF) is linked from the Special Assistance menu.

Read it from the source

Powered wheelchairs & batteries

The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.

Powered chairs accepted
Yes

'Lithium battery powered wheelchairs, mobility devices and assistive devices may be carried as checked baggage in accordance with the requirements of the IATA Dangerous Goods Regulations.' The passenger must notify MIAT at least 48 h before the flight and repeat the information at the check-in counter. MIAT adds that the rules 'depend on the wheelchair's size and battery type' and asks passengers to call the Customer Service Center.

Restricted and Prohibited Items (opens in a new tab) · read 2026-07-29  Frequently asked questions (opens in a new tab) · read 2026-07-29  Restricted and Prohibited Items → 'Lithium battery' tab (content read from MIAT's own CMS API, which serves the tab the page only renders on click) (opens in a new tab) · read 2026-07-29

Lithium-ion batteries
Yes

'Lithium battery powered wheelchairs, mobility devices and assistive devices may be carried as checked baggage in accordance with the requirements of the IATA Dangerous Goods Regulations', on 48 hours' notice with the details repeated at check-in.

Restricted and Prohibited Items (opens in a new tab) · read 2026-07-29  Frequently asked questions (opens in a new tab) · read 2026-07-29  Restricted and Prohibited Items → 'Lithium battery' tab (content read from MIAT's own CMS API, which serves the tab the page only renders on click) (opens in a new tab) · read 2026-07-29

Watt-hour cap — battery stays in the chair
No stated limit

For a wheelchair with a NON-REMOVABLE battery MIAT states plainly: 'There is no limit on battery capacity (Wh).' Conditions: the battery must be securely attached to the chair, terminals insulated against short circuit (e.g. taped), and the chair switched off and secured against accidental activation. The cell must meet UN Manual of Tests and Criteria Part III, section 38.3.

Restricted and Prohibited Items (opens in a new tab) · read 2026-07-29  Frequently asked questions (opens in a new tab) · read 2026-07-29  Restricted and Prohibited Items → 'Lithium battery' tab (content read from MIAT's own CMS API, which serves the tab the page only renders on click) (opens in a new tab) · read 2026-07-29

Watt-hour cap — battery removed into the cabin
300 Wh

'Removable Lithium Battery Maximum Capacity: up to 300 Wh (carried by the passenger).' The removed battery goes in the cabin — MIAT's table marks a lithium-powered electric wheelchair battery 'Carry-On Baggage: Allowed / Checked Baggage: Prohibited'.

Restricted and Prohibited Items (opens in a new tab) · read 2026-07-29  Restricted and Prohibited Items → 'Lithium battery' tab (content read from MIAT's own CMS API, which serves the tab the page only renders on click) (opens in a new tab) · read 2026-07-29

Watt-hour cap — spare battery
300 Wh

'Spare Batteries (not from the wheelchair): 1 battery: up to 300 Wh; 2 batteries: up to 160 Wh each.' Spares must travel in the cabin — spare lithium batteries are prohibited in checked baggage.

Restricted and Prohibited Items (opens in a new tab) · read 2026-07-29  Restricted and Prohibited Items → 'Lithium battery' tab (content read from MIAT's own CMS API, which serves the tab the page only renders on click) (opens in a new tab) · read 2026-07-29

Spare batteries permittedmaximum number under any published configuration
2

Either one spare of up to 300 Wh or two spares of up to 160 Wh each, carried in the cabin. Spare lithium batteries are never accepted in checked baggage; they must stay in the manufacturer's packaging or have their terminals taped / each battery bagged, and may not be stored in the overhead bin.

Restricted and Prohibited Items (opens in a new tab) · read 2026-07-29  Restricted and Prohibited Items → 'Lithium battery' tab (content read from MIAT's own CMS API, which serves the tab the page only renders on click) (opens in a new tab) · read 2026-07-29

Battery must be removed
Conditional

Depends on the chair. If the battery is removable it must come out and be carried by the passenger in the cabin (up to 300 Wh) — as a battery it is 'Prohibited' in checked baggage. If it is non-removable it stays in the chair, securely attached, with terminals insulated and the chair switched off, and there is no watt-hour limit. 'If it is not possible to prevent short circuits, the battery cannot be carried.'

Restricted and Prohibited Items (opens in a new tab) · read 2026-07-29  Restricted and Prohibited Items → 'Lithium battery' tab (content read from MIAT's own CMS API, which serves the tab the page only renders on click) (opens in a new tab) · read 2026-07-29

Non-spillable batteriesgel, AGM, sealed lead-acid, dry cell
Conditional

MIAT's only non-spillable rule is written for loose batteries, not for a chair: 'Non-spillable batteries, nickel-metal hydride batteries, and dry batteries may not be placed in checked baggage and must be carried only in carry-on baggage. Additionally, non-spillable batteries carried in the cabin must have a voltage of 12 volts or less and a capacity of 100 Wh or less. Each passenger may carry a maximum of two spare batteries.' MIAT never says how a gel/AGM powered chair — whose battery normally stays installed in the hold — is handled. Call the Customer Service Center before booking.

Restricted and Prohibited Items (opens in a new tab) · read 2026-07-29  Restricted and Prohibited Items → 'Lithium battery' tab (content read from MIAT's own CMS API, which serves the tab the page only renders on click) (opens in a new tab) · read 2026-07-29

Wet / spillable batteries
Not published

Not published for wheelchairs, and MIAT's two general lists contradict each other: 'Wet cell batteries' are banned from carry-on baggage and 'must be transported as checked baggage' (Restricted carry-on items), while 'Wet cell batteries and lithium-ion batteries' are on the list of items that 'will not be accepted as checked baggage' (Restricted checked items). No wet-battery wheelchair procedure is given anywhere.

Terminal protection & immobilisation
Battery terminals must be protected against short circuits and insulated (for example by taping exposed terminals); the chair must be switched off and secured against accidental activation, and a non-removable battery securely attached

'Protect battery terminals from short circuits by insulating the terminals (for example, by covering exposed terminals with tape). Wheelchairs and mobility devices must be turned off and secured against accidental activation.' If short circuits cannot be prevented, MIAT will not carry the battery. Spare batteries must stay in the maker's packaging or be taped/bagged individually.

Restricted and Prohibited Items (opens in a new tab) · read 2026-07-29  Frequently asked questions (opens in a new tab) · read 2026-07-29  Restricted and Prohibited Items → 'Lithium battery' tab (content read from MIAT's own CMS API, which serves the tab the page only renders on click) (opens in a new tab) · read 2026-07-29

Paperwork the airline wants
Yes

'Lithium batteries for mobility devices and assistive equipment must meet the requirements of each test specified in the UN Manual of Tests and Criteria, Part III, Section 38.3' — i.e. a UN 38.3-compliant cell. MIAT also requires the passenger to notify the airline 48 h ahead and 'provide the same information again at the airport check-in counter'. No specific form, MSDS or spec sheet is named.

Restricted and Prohibited Items (opens in a new tab) · read 2026-07-29  Frequently asked questions (opens in a new tab) · read 2026-07-29  Restricted and Prohibited Items → 'Lithium battery' tab (content read from MIAT's own CMS API, which serves the tab the page only renders on click) (opens in a new tab) · read 2026-07-29

Size limit for a powered chair
Not published

Not published.

Weight limit for a powered chair
Not published

Not published as a wheelchair limit, and MIAT explicitly declines to publish one: 'Regulations for transporting electric wheelchairs depend on the wheelchair's size and battery type. For detailed information, please contact the Customer Service Center.' Free carriage is bounded by the ordinary checked allowance (business 2 × 32 kg, economy 23 kg, 158 cm total; domestic 15 kg).

Wheelchair Service (opens in a new tab) · read 2026-07-29

Returned at the aircraft door
Not published

Not published. MIAT says a lithium-powered chair travels as checked baggage but never states where it is returned.

MIAT's electric-wheelchair rules live on the Restricted and Prohibited Items page under the 'Lithium battery' tab, which only renders after a click; they are repeated in the FAQ's Baggage tab. Headline: non-removable battery — no watt-hour limit, terminals insulated, chair switched off; removable battery — up to 300 Wh, out of the chair and into the cabin; spares — one at 300 Wh or two at 160 Wh, cabin only. MIAT will not carry a battery whose terminals cannot be protected against short circuit, and says the final rules 'depend on the wheelchair's size and battery type' — call the Customer Service Center. Several MIAT pages still carry placeholder filler text ('kjdkfjhd', 'hgjhgjhg', 'sdfsdf') next to real rules.

Manual wheelchairs

Manual chairs accepted
Yes

'Wheelchairs and other mobility-assist devices are transported as checked baggage… carried free of charge' where within the checked-baggage weight and size limits.

Wheelchair Service (opens in a new tab) · read 2026-07-29

Folding chair may travel in the cabin
Not published

Contradictory. The Wheelchair Service page says 'Wheelchairs and other mobility-assist devices are transported as checked baggage', but the FAQ's list of 'Items Allowed Free of Charge in the Aircraft Cabin' includes 'Mobility aids for passengers with disabilities: one wheelchair, or a pair of crutches, or prosthetic limbs'. MIAT gives no cabin stowage location, dimension or approval procedure, so a folding chair in the cabin cannot be relied on.

In-cabin stowage limit
Not published

Not published.

Size limit for a checked manual chair
Not published

Not published as height/width/length. MIAT publishes only a sum-of-three-sides figure: 158 cm (62 in) for adult checked baggage, above which advance acceptance is required.

Checked baggage (opens in a new tab) · read 2026-07-29  For your attention (opens in a new tab) · read 2026-07-29

Weight limit for a manual chair
Not published

Not published as a wheelchair limit. Mobility aids ride free 'if these items do not exceed the permitted weight and size limits for checked baggage' — business 2 × 32 kg, economy 1 × 23 kg, 158 cm sum of three sides on main international routes; 15 kg on domestic routes; 2 × 23 kg to the USA and 1 × 23 kg to Europe on interline itineraries under IATA Resolution 302.

Wheelchair Service (opens in a new tab) · read 2026-07-29  Checked baggage (opens in a new tab) · read 2026-07-29  For your attention (opens in a new tab) · read 2026-07-29

Returned at the aircraft door
Not published

Not published. Wheelchair service covers 'airport assistance, boarding, or disembarking', and mobility aids travel as checked baggage, but MIAT never says whether the chair is returned at the aircraft door or on the baggage belt.

Wheelchair Service (opens in a new tab) · read 2026-07-29

Free checked allowance on main routes: business 2 × 32 kg, economy 1 × 23 kg, 158 cm total dimensions; to the USA 2 × 23 kg, to Europe 1 × 23 kg under IATA Resolution 302.

Booking & cost

Advance notice requiredhours before scheduled departure
48h

48 hours for a battery-powered wheelchair: 'Passengers must notify the airline at least 48 hours before the flight and provide the same information again at the airport check-in counter' (Restricted and Prohibited Items → Lithium battery; repeated in the FAQ). Other special services, including plain wheelchair assistance, may be requested 'upon ticket reservation, or 24 hours prior to your flight departure'; a stretcher needs 3 days.

Restricted and Prohibited Items (opens in a new tab) · read 2026-07-29  Frequently asked questions (opens in a new tab) · read 2026-07-29  Restricted and Prohibited Items → 'Lithium battery' tab (content read from MIAT's own CMS API, which serves the tab the page only renders on click) (opens in a new tab) · read 2026-07-29

How to request assistance
Tell the ticketing agent at booking or call the 24-hour Call Center on +976-11-333999 so the AIRIMP code (WCHR, BLND, DEAF, DPNA, STCR, MAAS, SVAN) is added to the booking

MIAT: 'The appropriate wheelchair code must be entered in the seat reservation'; 'If you are travelling with a battery-powered wheelchair, please inform us when making your reservation.' Tariff Rule 20(2) makes carriage of anyone 'requiring special assistance' subject to prior arrangement; Rule 20(3) then bars refusal on grounds of a disability already declared and accepted, subject to 'related statute or aircraft facilities'.

Wheelchair Service (opens in a new tab) · read 2026-07-29  Passenger with disabilities (AIRIMP codes, attendant rule) (opens in a new tab) · read 2026-07-29  Special Conditions → 'Conditions of carriage - USA' tab: MIAT (OM) Tariff No. TS-2, DOT 220 — Rule 20 Carriage of Handicapped/Passengers with Disabilities and Rule 55 Liability of Carriers (opens in a new tab) · read 2026-07-29

Charge for carrying the aid
No fee

'Wheelchairs and other mobility-assist devices are transported as checked baggage, and if these items do not exceed the permitted weight and size limits for checked baggage, they will be carried free of charge.' The free allowance is set by the class of service on the ticket.

Wheelchair Service (opens in a new tab) · read 2026-07-29

Mobility devices carried free
1

MIAT's list of 'Items Allowed Free of Charge in the Aircraft Cabin' ends with 'Mobility aids for passengers with disabilities: one wheelchair, or a pair of crutches, or prosthetic limbs' — one device per passenger. The Wheelchair Service page separately says mobility aids ride free as checked baggage if they are within the class weight and size allowance.

Frequently asked questions (opens in a new tab) · read 2026-07-29

If they damage your chair
1,288 SDR per passenger for destruction, loss, damage or delay of checked or unchecked baggage under the Montreal Convention, unless a special declaration of interest is made when the bag is handed over and the excess-value charge paid (Rule 125)

MIAT tariff TS-2 Rule 55: 'the liability of the carrier is limited to 1,288 special drawing rights for each passenger in the case of destruction, loss, damage, or delay of baggage, whether checked or unchecked'. A special declaration of interest plus a supplementary sum raises the cap to the declared amount. Damage must be complained of in writing within 7 days, delay within 21 days; court action within 2 years. Nothing mobility-aid specific — no full-value rule for wheelchairs.

Special Conditions → 'Conditions of carriage - USA' tab: MIAT (OM) Tariff No. TS-2, DOT 220 — Rule 20 Carriage of Handicapped/Passengers with Disabilities and Rule 55 Liability of Carriers (opens in a new tab) · read 2026-07-29  Article 26 of Warsaw convention (baggage claim deadlines) (opens in a new tab) · read 2026-07-29

On board

On-board aisle chair
Not published

Not published. No on-board or aisle wheelchair is mentioned on the Wheelchair Service page, the Passenger with disabilities page, the FAQ, the Restricted Items page or MIAT's US tariff. The three wheelchair uses MIAT names are 'airport assistance, boarding, or disembarking' only.

Wheelchair Service (opens in a new tab) · read 2026-07-29  Passenger with disabilities (AIRIMP codes, attendant rule) (opens in a new tab) · read 2026-07-29

Accessible lavatory
Not published

Not published. No aircraft is described as having an accessible lavatory; instead MIAT requires an attendant for any passenger who cannot use the lavatory unaided.

Crew help you transfer
No

MIAT requires an attendant instead: 'Passengers who are unable to independently perform essential functions during the flight — such as eating or using the lavatory — must travel with an attendant', who must be 16 or older, able to move the passenger and to evacuate them in an emergency.

Passenger with disabilities (AIRIMP codes, attendant rule) (opens in a new tab) · read 2026-07-29

Seating & movable armrests
Not published

Not published. No movable-armrest, bulkhead or accessible-seating rule appears anywhere; the only seating-related commitment is tariff Rule 20(3)'s promise to make efforts to meet a declared requirement, expressly subject to 'related statute or aircraft facilities'. During disruption, 'priority will be given to persons with reduced mobility, special needs and unaccompanied children'.

Fleet detail. MIAT publishes no hold-door aperture, hold-compartment volume or maximum wheelchair size for any aircraft type, and says explicitly that electric-wheelchair acceptance 'depends on the wheelchair's size and battery type' and must be settled with the Customer Service Center.

Worth knowing

Deepening pass (2026-07-29) cracked the page the previous pass could not read. MIAT's site is a Next.js app whose 'Lithium battery' tab on the Restricted and Prohibited Items page only renders on click; its content is served by MIAT's own CMS at backendmiat.azurewebsites.net/api/web/news/<slug>?language=en, and the same text also appears (unlabelled) inside the FAQ's Baggage tab, which is directly readable. MIAT therefore DOES publish a full wheelchair-battery policy: non-removable battery — no watt-hour limit at all, terminals insulated, chair off and secured; removable battery — up to 300 Wh, removed and carried by the passenger in the cabin (batteries are prohibited in checked baggage); spares — one up to 300 Wh or two up to 160 Wh, cabin only; UN 38.3-compliant cells; 48 hours' notice plus a repeat declaration at the check-in counter. Two things a human should re-check. (1) MIAT's two general lists contradict each other on wet cell batteries — banned from carry-on and 'must be transported as checked baggage' on one tab, 'will not be accepted as checked baggage' on the next — and no wet-battery wheelchair procedure exists. (2) The non-spillable rule (cabin only, max 12 V / 100 Wh, two spares) is written for loose batteries and is impossible to apply to a gel/AGM powered chair; MIAT never reconciles it. Also: MIAT requires an attendant aged 16+ for any passenger who cannot eat or use the lavatory unaided, no on-board aisle chair is mentioned anywhere, and several pages still carry lorem-style placeholder text next to real rules. MIAT's US DOT tariff TS-2 also turned up, hidden in the 'Conditions of carriage - USA' tab of the Special Conditions page: Rule 20 makes carriage of anyone needing special assistance 'subject to prior arrangement', and Rule 55 caps baggage liability at 1,288 SDR (checked or unchecked) unless a special declaration of interest is bought — that is now recorded as damage_liability.

Sources

Every figure above traces to one of these.

  1. s1 Wheelchair Service (opens in a new tab) · official · read 2026-07-29
  2. s2 Passenger with disabilities (AIRIMP codes, attendant rule) (opens in a new tab) · official · read 2026-07-29
  3. s3 Restricted and Prohibited Items (opens in a new tab) · official · read 2026-07-29
  4. s4 Checked baggage (opens in a new tab) · official · read 2026-07-29
  5. s5 For your attention (opens in a new tab) · official · read 2026-07-29
  6. s6 Frequently asked questions (opens in a new tab) · official · read 2026-07-29
  7. s7 MIAT contacts — Head Office (opens in a new tab) · official · read 2026-07-29
  8. s8 Article 26 of Warsaw convention (baggage claim deadlines) (opens in a new tab) · official · read 2026-07-29
  9. s9 Restricted and Prohibited Items → 'Lithium battery' tab (content read from MIAT's own CMS API, which serves the tab the page only renders on click) (opens in a new tab) · official · read 2026-07-29
  10. s10 Special Conditions → 'Conditions of carriage - USA' tab: MIAT (OM) Tariff No. TS-2, DOT 220 — Rule 20 Carriage of Handicapped/Passengers with Disabilities and Rule 55 Liability of Carriers (opens in a new tab) · official · read 2026-07-29

Record quality

Record status researched · confidence high · 10 official sources · 8 contacts · 67% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.