wheelair

All airlines Europe

Loganair

IATA LM ICAO LOG United Kingdom · www.loganair.co.uk (opens in a new tab)

Powered chairs need the airline’s prior approval · carried free · 48 h notice.

Advance notice
48hours before departure
Powered wheelchair
Conditional
Lithium, battery installed
Not published
Cost to carry
Free

Who to contact

Transcribed from the airline’s own pages, exactly as it labels them.

Loganair runs one Customer Help Centre number for everything — there is no separate disability desk, no accessibility e-mail address and no text relay. Every page of the Accessibility & Assistance Hub routes to the same online contact form. Loganair does not serve the USA, so it publishes no DOT Complaints Resolution Official page.

Powered wheelchairs & batteries

The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.

Powered chairs accepted
Conditional

Electric mobility aids sit on Loganair's list of "dangerous goods for which you require Loganair approval": "Electric wheelchairs or mobility aids are permitted but require special arrangements to ensure battery safety and secure transport." The mobility page adds "There are limitations on the number of Electric Wheelchairs and Mobility Scooters we can carry."

Prohibited Items — dangerous goods and lithium batteries (opens in a new tab) · read 2026-07-29  Mobility Assistance (opens in a new tab) · read 2026-07-29

Lithium-ion batteries
Not published

No wheelchair-specific lithium rule is published. Loganair's lithium guidance covers only personal electronic devices, spare batteries and power banks; electric mobility aids appear separately as requiring Loganair approval, with no battery chemistry named.

Prohibited Items — dangerous goods and lithium batteries (opens in a new tab) · read 2026-07-29

Watt-hour cap — battery stays in the chair
Not published

Not published — Loganair states no watt-hour limit for a battery that stays installed in a mobility aid.

Prohibited Items — dangerous goods and lithium batteries (opens in a new tab) · read 2026-07-29

Watt-hour cap — battery removed into the cabin
Not published

Not published — Loganair gives no watt-hour limit for a wheelchair battery removed into the cabin.

Prohibited Items — dangerous goods and lithium batteries (opens in a new tab) · read 2026-07-29

Watt-hour cap — spare battery
Not published

Not published for mobility aids. The only watt-hour figure Loganair prints is a 160 Wh cap on power banks — a general portable-electronics rule that must not be read as a wheelchair-battery limit.

Prohibited Items — dangerous goods and lithium batteries (opens in a new tab) · read 2026-07-29

Spare batteries permittedmaximum number under any published configuration
Not published

Not published for wheelchair batteries. Loganair permits a maximum of two power banks in the cabin, which is a general portable-electronics limit, not a mobility-aid spare allowance.

Prohibited Items — dangerous goods and lithium batteries (opens in a new tab) · read 2026-07-29

Battery must be removed
Not published

Not published — Loganair does not say whether a wheelchair battery must be removed from the chair and carried in the cabin.

Prohibited Items — dangerous goods and lithium batteries (opens in a new tab) · read 2026-07-29

Non-spillable batteriesgel, AGM, sealed lead-acid, dry cell
Not published

Not published — Loganair gives no rule for gel, AGM, sealed lead-acid or dry-cell wheelchair batteries.

Prohibited Items — dangerous goods and lithium batteries (opens in a new tab) · read 2026-07-29

Wet / spillable batteries
Not published

No wheelchair-specific rule is published. Loganair's prohibited-items list bans "wet cell batteries" outright as corrosive materials "which cannot be taken onto an aircraft", while electric mobility aids are listed separately as permitted with Loganair approval — the site does not reconcile the two entries.

Prohibited Items — dangerous goods and lithium batteries (opens in a new tab) · read 2026-07-29

Terminal protection & immobilisation
Spare batteries must travel in carry-on baggage with terminals protected — original retail packaging, a plastic bag, or tape over the terminals

Loganair's general lithium rule, not a wheelchair-specific one: spare lithium batteries must be carried in cabin baggage and never checked, and protected against short circuit; loose batteries must be kept from contact with other metal items, and devices carried in checked baggage must be secured against unintentional activation.

Prohibited Items — dangerous goods and lithium batteries (opens in a new tab) · read 2026-07-29

Paperwork the airline wants
Not published

Not published — no battery spec sheet, MSDS or form is demanded. Loganair asks only that you "provide as much information as you can when booking" when travelling with medical or mobility equipment.

Your Obligations (accessibility hub) (opens in a new tab) · read 2026-07-29  Mobility Assistance (opens in a new tab) · read 2026-07-29

Size limit for a powered chair
Not published

Loganair publishes no maximum powered-chair dimensions. It states only that it must verify before the flight that the chair can be safely loaded and stowed, and that aircraft size may prevent it handling heavy or bulky mobility aids.

Mobility Assistance (opens in a new tab) · read 2026-07-29  Conditions of Carriage (clause 18 — Passengers With Specific Requirements; clause 14 — Liability For Damage) (opens in a new tab) · read 2026-07-29

Weight limit for a powered chair
Not published

Not published. Loganair sets no weight cap for a powered chair; CoC 18e instead makes carriage of an aid that cannot be lifted manually conditional on both airports having loading facilities.

Conditions of Carriage (clause 18 — Passengers With Specific Requirements; clause 14 — Liability For Damage) (opens in a new tab) · read 2026-07-29

Returned at the aircraft door
Not published

Not published — Loganair says nothing about returning a powered chair at the aircraft door or steps.

Electric mobility aids require Loganair approval and the number carried per flight is limited. Fleet: ATR 42, ATR 72, Embraer 145, DHC-6 Twin Otter and BN-2 Islander.

Manual wheelchairs

Manual chairs accepted
Conditional

"You are welcome to travel with your own wheelchair", but carriage is "subject to available space" and "before your flight, we'll need to verify that your wheelchair or mobility aid can be safely loaded and stowed". Conditions of carriage 18e: aids that cannot be lifted manually into the hold are accepted only if BOTH airports can provide facilities to load and unload them.

Mobility Assistance (opens in a new tab) · read 2026-07-29  Conditions of Carriage (clause 18 — Passengers With Specific Requirements; clause 14 — Liability For Damage) (opens in a new tab) · read 2026-07-29

Folding chair may travel in the cabin
Not published

Not published — Loganair says nothing about stowing a folding manual chair in the cabin, and its cabin bag limit is 40 × 35 × 18 cm / 6 kg.

Luggage Guidance (opens in a new tab) · read 2026-07-29

In-cabin stowage limit
Not published

Not published — Loganair publishes no in-cabin wheelchair stowage space.

Size limit for a checked manual chair
Not published

Loganair publishes no maximum wheelchair dimensions anywhere on its site. Each chair is cleared individually before the flight, and the conditions of carriage warn that "due to the size of aircraft we operate ... we may not be able to ... handle heavy or bulky mobility aids".

Mobility Assistance (opens in a new tab) · read 2026-07-29  Conditions of Carriage (clause 18 — Passengers With Specific Requirements; clause 14 — Liability For Damage) (opens in a new tab) · read 2026-07-29

Weight limit for a manual chair
Not published

Not published. Loganair sets no weight limit for a mobility aid; it says instead that some airports may not have sufficient equipment for lifting heavy wheelchairs, and that aids which cannot be lifted manually into the hold need loading facilities at both ends (CoC 18e).

Conditions of Carriage (clause 18 — Passengers With Specific Requirements; clause 14 — Liability For Damage) (opens in a new tab) · read 2026-07-29

Returned at the aircraft door
Not published

Not published for wheelchairs. Loganair states only that cabin luggage moved to the hold "will be returned to you at the bottom of the steps on arrival".

Luggage Guidance (opens in a new tab) · read 2026-07-29

Loganair verifies each chair case by case rather than publishing a size or weight limit, so the make, model, folded dimensions and weight must be given to the Customer Help Centre before travel.

Booking & cost

Advance notice requiredhours before scheduled departure
48h

Conditions of carriage 18d: "If you have specific requirements, you should advise us of those requirements at least 48 hours prior to your travel." 18e adds that notifying 48 h ahead lets Loganair establish whether both airports can load/unload an aid that cannot be lifted manually. PRM passengers are asked to arrive no later than 1 hour before departure.

Conditions of Carriage (clause 18 — Passengers With Specific Requirements; clause 14 — Liability For Damage) (opens in a new tab) · read 2026-07-29  Your Obligations (accessibility hub) (opens in a new tab) · read 2026-07-29

How to request assistance
Notify Loganair during booking, then give the equipment details to the Customer Help Centre or via the online contact form

"Any passengers with specific medical needs or who needs extra assistance during their journey can notify Loganair during the booking process and are promoted to share their individual requirements via our Customer Help Centre." Loganair asks for as much information as possible about medical or mobility equipment at the time of booking.

Accessibility & Assistance Hub (opens in a new tab) · read 2026-07-29  Mobility Assistance (opens in a new tab) · read 2026-07-29  Your Obligations (accessibility hub) (opens in a new tab) · read 2026-07-29

Charge for carrying the aid
No fee

Conditions of carriage 18h: "There is no charge for transporting any assistive device, such as a wheelchair or a cane, and such assistive devices will not be counted towards your free baggage allowance." The mobility page repeats that up to two pieces are carried free in the hold.

Conditions of Carriage (clause 18 — Passengers With Specific Requirements; clause 14 — Liability For Damage) (opens in a new tab) · read 2026-07-29  Mobility Assistance (opens in a new tab) · read 2026-07-29

Mobility devices carried free
2

"We will carry up to two pieces of mobility equipment free of charge in the aircraft hold, subject to available space."

Mobility Assistance (opens in a new tab) · read 2026-07-29

If they damage your chair
Liability limited by the Montreal Convention — Loganair advises insuring mobility equipment worth more than £1,100

"If your mobility equipment is valued over £1,100, please ensure you have suitable insurance, as our liability is limited by the Montreal Convention." The conditions of carriage add that a higher value may be declared at check-in for an additional fee, and cite 1,519 SDRs as the convention limit for unchecked baggage.

Mobility Assistance (opens in a new tab) · read 2026-07-29  Conditions of Carriage (clause 18 — Passengers With Specific Requirements; clause 14 — Liability For Damage) (opens in a new tab) · read 2026-07-29

On board

On-board aisle chair
Not published

Not published — Loganair says nothing about an on-board aisle chair on any of its aircraft types.

Accessible lavatory
Not published

Not published for any Loganair aircraft type.

Crew help you transfer
Conditional

WCHC — "Assistance from check-in directly to your seat in the cabin" — is offered, but "due to restrictions with mobility equipment, passengers requiring WCHC assistance are unable to travel to or from Donegal Airport (CFN) until further notice".

Mobility Assistance (opens in a new tab) · read 2026-07-29

Seating & movable armrests
A suitable seat is allocated free, case by case: forward cabin on Embraer, rear cabin near the exit doors on ATR; never an emergency-exit row

"Passengers with reduced mobility will not be charged for access to a seat that meets their needs", and a seat fee already paid is refunded once the assistance request is confirmed. A companion is seated alongside where possible; assistance-animal users are always seated with their animal free of charge.

Accessible Seating (accessibility hub) (opens in a new tab) · read 2026-07-29  Conditions of Carriage (clause 18 — Passengers With Specific Requirements; clause 14 — Liability For Damage) (opens in a new tab) · read 2026-07-29

Fleet detail. Loganair publishes NO wheelchair dimension or weight limit anywhere on its site — unusual for a regional turboprop operator, and the single biggest gap in this record. Fleet: ATR 42, ATR 72, Embraer 145, DHC-6 Twin Otter and BN-2 Islander. The conditions of carriage say "due to the size of aircraft we operate or facilities at either your departure or arrival airport (including any stopover) we may not be able to provide certain types of assistance or handle heavy or bulky mobility aids", and clause 18e makes carriage of an aid that cannot be lifted manually into the hold conditional on both airports being able to load and unload it. How tight the smallest holds are shows in the published sports-equipment table: the Twin Otter is "unable to carry" skis, snowboards, surfboards or bicycles at all, and extra hold luggage cannot be pre-booked to/from Barra, Campbeltown, Tiree or within the Orkney Isles.

Worth knowing

Loganair publishes no wheelchair size, weight or watt-hour figure of any kind. Every chair is cleared case by case by the Customer Help Centre before travel ("we'll need to verify that your wheelchair or mobility aid can be safely loaded and stowed"), so the only safe course is to send make, model, folded dimensions, weight and battery type at least 48 hours ahead. Hard exclusions in the conditions of carriage that a wheelchair user must know: clause 18i — "Due to the size of the aircraft we operate we are unable to accept passengers with fused limbs or who need to travel on a stretcher on any flight"; clause 18c — a passenger who needs a carer must be accompanied by one. WCHC assistance is suspended to and from Donegal (CFN) until further notice. "Your Obligations" requires a companion if you cannot, unaided, understand the safety briefing, fasten and unfasten the seat belt, take out and put on a life jacket, leave your seat and reach an emergency exit, put on an oxygen mask, use the toilet or take medication; companions travel at a 50% discounted fare arranged through the Help Centre. Two things a human should re-check with the airline: (1) the prohibited-items page lists "wet cell batteries" among corrosive goods that cannot be taken onto an aircraft, which appears to conflict with the separate entry permitting electric mobility aids with approval; (2) no watt-hour rule at all is given for wheelchair batteries — Loganair frames its dangerous-goods guidance as complying with Department for Transport and Civil Aviation Authority rules but never restates the numbers, so the IATA/UK default is what would apply in practice. The former "Extra Assistance" page (loganair.co.uk/travel-help/extra-assistance) now 404s, and the archived copies checked contained no dimension table either, so this is a long-standing gap rather than a recent deletion.

Sources

Every figure above traces to one of these.

  1. s1 Mobility Assistance (opens in a new tab) · official · read 2026-07-29
  2. s2 Accessibility & Assistance Hub (opens in a new tab) · official · read 2026-07-29
  3. s3 Your Obligations (accessibility hub) (opens in a new tab) · official · read 2026-07-29
  4. s4 Accessible Seating (accessibility hub) (opens in a new tab) · official · read 2026-07-29
  5. s5 Conditions of Carriage (clause 18 — Passengers With Specific Requirements; clause 14 — Liability For Damage) (opens in a new tab) · official · read 2026-07-29
  6. s6 Prohibited Items — dangerous goods and lithium batteries (opens in a new tab) · official · read 2026-07-29
  7. s7 Contact Us (opens in a new tab) · official · read 2026-07-29
  8. s8 Luggage Guidance (opens in a new tab) · official · read 2026-07-29
  9. s9 Deaf or Hard of Hearing (accessibility hub) (opens in a new tab) · official · read 2026-07-29
  10. s10 Visual Impairments (accessibility hub) (opens in a new tab) · official · read 2026-07-29
  11. s11 Accessibility Statement on Loganair.co.uk and the Loganair App (opens in a new tab) · official · read 2026-07-29
  12. s12 Our Fleet (opens in a new tab) · official · read 2026-07-29
  13. s13 Non-Visible Disabilities (accessibility hub) (opens in a new tab) · official · read 2026-07-29

Record quality

Record status researched · confidence medium · 13 official sources · 6 contacts · 33% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.