wheelair

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KlasJet

IATA KJ* ICAO KLJ Lithuania · klasjet.aero (opens in a new tab)

Publishes nothing about carrying a passenger’s own wheelchair. You have to ask them.

KlasJet publishes no mobility-aid policy. Its website works and we read it, but it says nothing about carrying a passenger’s own manual or powered wheelchair — no battery rules, no size limits, no notice period. That silence is the finding, and it is why almost every field below is blank. Silence is not permission. Ask them directly, get the answer in writing, and read the international baseline so you know what should apply.

Wet-lease / ACMI operator. KlasJet usually flies aircraft and crew on behalf of other airlines. If your ticket says another airline, that airline’s wheelchair policy governs your booking — but the aircraft’s physical hold limits are this operator’s.

Who to contact

Transcribed from the airline’s own pages, exactly as it labels them.

KlasJet has no passenger-facing service pages and no accessibility contact. The only channels published are the 24/7 VIP charter desk (+370 609 66066, sales@klasjet.aero) and the 24/7 ACMI desk (+370 608 57787, acmi@klasjet.aero), both of which are sales desks for the client chartering the aircraft, not for individual passengers.

Every unanswered field below has the same explanation: Not published — KlasJet’s site is business-to-business only (ACMI and VIP charter sales) and its General Terms and Conditions are a carrier-to-client contract with no passenger accessibility, mobility-aid or battery provisions.

Powered wheelchairs & batteries

The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.

Powered chairs accepted
Not published
Lithium-ion batteries
Not published
Watt-hour cap — battery stays in the chair
Not published
Watt-hour cap — battery removed into the cabin
Not published
Watt-hour cap — spare battery
Not published
Spare batteries permittedmaximum number under any published configuration
Not published
Battery must be removed
Not published
Non-spillable batteriesgel, AGM, sealed lead-acid, dry cell
Not published
Wet / spillable batteries
Not published
Terminal protection & immobilisation
Not published
Paperwork the airline wants
Not published
Size limit for a powered chair
Not published
Weight limit for a powered chair
Not published
Returned at the aircraft door
Not published

Manual wheelchairs

Manual chairs accepted
Not published
Folding chair may travel in the cabin
Not published
In-cabin stowage limit
Not published
Size limit for a checked manual chair
Not published
Weight limit for a manual chair
Not published
Returned at the aircraft door
Not published

Booking & cost

Advance notice requiredhours before scheduled departure
Not published
How to request assistance
Not published
Charge for carrying the aid
Not published
Mobility devices carried free
Not published
If they damage your chair
Not published

On board

On-board aisle chair
Not published
Accessible lavatory
Not published
Crew help you transfer
Not published
Seating & movable armrests
Not published

Worth knowing

ACMI/wet-lease and VIP-charter operator — the contracting airline's or charterer's policy applies. UAB “KlasJet” (Vilnius, part of Avia Solutions Group) sells only two products on its own site: ACMI services and VIP/corporate charter (sports teams, entertainment and media, diplomatic and government, corporate and incentive travel). Individual passengers cannot book with it. Its current General Terms and Conditions (version 7 April 2026) were read in full and are a commercial contract between the Carrier and the Client — they contain no clause on passengers with disabilities or reduced mobility, wheelchairs, mobility aids or batteries. A wheelchair user on a KlasJet aircraft must therefore work through the charterer or the airline that wet-leased the aircraft.

Sources

Every figure above traces to one of these.

  1. s1 Homepage — KlasJet offers ACMI services and VIP charter; 24/7 VIP and ACMI phone lines and email addresses (opens in a new tab) · official · read 2026-07-29
  2. s2 General Terms and Conditions (PDF, version 7 April 2026) — business-to-business charter contract between the Carrier and the Client (opens in a new tab) · official · read 2026-07-29
  3. s3 Terms and Conditions — index of the current and superseded General Terms and Conditions (opens in a new tab) · official · read 2026-07-29
  4. s4 Contact us — UAB “KlasJet”, Vilnius; enquiry and career addresses (opens in a new tab) · official · read 2026-07-29

Record quality

Record status no public policy · confidence low · 4 official sources · 5 contacts · 0% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.