Hawaiian Airlines

Accepted, but only if the aid 'must have a single physical means of power disconnection to prevent unintentional activation' (key removed, on/off switch secured off, joystick quick-disconnect, or battery removed and terminals isolated). Refused: any device that cannot be disconnected from its power source, devices with batteries labelled in a language other than English, and devices powered by damaged, defective or recalled batteries. Hoverboards, self-balancing devices, skateboards, riding suitcases, kick scooters and e-bikes are not accepted as mobility aids.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29

Accepted ONLY if the battery can be easily removed: 'Mobility aids where the battery is fully enclosed and can't be easily removed, or the mobility aid has a battery that exceeds 300 watt-hours will not be accepted for transport.' The removed battery travels as carry-on in the cabin with terminals protected. 'There are no FAA-approved, ICAO-approved or IATA-approved batteries.'

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29

'There is a single battery size limit of 300 watt-hours (Wh). If the device utilizes two batteries, each battery cannot exceed 160 Wh.' The battery must be easily removed and transported separately as carry-on in the passenger cabin with terminals protected from short circuit.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29

'A maximum of one spare battery not exceeding 300 Wh or two spares not exceeding 160 Wh each may be carried onboard.' Spares must travel as carry-on with terminals protected.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29

One spare lithium battery up to 300 Wh, or alternatively two spares each up to 160 Wh, carried in the cabin. Separately, one spare non-spillable battery is allowed, and that one must go as checked baggage in rigid marked packaging.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29

For lithium-ion: yes — 'The battery must be easily removed and transported separately as carryon baggage in the passenger cabin.' A chair whose lithium battery is fully enclosed is refused. Non-spillable and (where the chair can travel upright) spillable batteries may stay attached.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29

Accepted. The battery must be permanently marked by the manufacturer 'NONSPILLABLE' or 'NONSPILLABLE BATTERY'; if not, bring the manufacturer's safety data or technical sheet. It may stay installed if securely attached, protected from short circuit, and the device has a single means of preventing unintentional activation. Batteries not securely attached travel as checked baggage in strong rigid packaging marked NONSPILLABLE / 'Not Restricted' with terminals protected. One spare non-spillable battery is allowed, also as checked baggage.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29

'If a mobility aid is powered by a spillable battery (e.g. wet cell battery), the battery must be removed and placed in a protective battery box, as required by federal HAZMAT safety regulations, unless a battery powered wheelchair with a spillable battery can be loaded, stored, secured, and unloaded in an upright condition.'

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29

Terminals must be protected from short circuit in every case — attached, removed or spare. Where the device lacks an effective means of preventing unintentional activation, the battery must be disconnected and the terminals protected.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29

Hawaiian must be able to access the battery to check it: 'The battery label must be legible and in English' and the watt-hour rating must be shown on the battery (or voltage plus amp-hours so Wh can be calculated: V × Ah = Wh). Complete the Wheelchair / Mobility Aid Information Form and add disconnection instructions so agents can disassemble/reassemble. For an unmarked non-spillable battery, bring the manufacturer's safety data or technical sheet.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29

Same merged Alaska–Hawaiian "Maximum wheelchair dimensions and weight" table, filtered to Hawaiian's own fleet: Boeing 717 29 in (73.7 cm) H x 52 in (132.1 cm) W, 400 lb; Airbus A321 46 in (116.8 cm) H x 44 in (111.8 cm) W, 330 lb; A330 and B787 rows say "container loaded" and publish no size. Binding 73.7 cm height (interisland 717) and 111.8 cm width (A321) — a cross-row composite no single aircraft imposes. The 39 in width is the Alaska/Horizon Embraer row and is not applied to Hawaiian here.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29  Our Fleet — Hawaiian Airlines aircraft (Airbus A330, A321neo, Boeing 717-200) (opens in a new tab) · read 2026-07-29

Same list, Hawaiian fleet only: A321 330 lb (149 kg) is the smallest; Boeing 717 400 lb (181 kg); A330 500 lb (226 kg). The Embraer 300 lb / one-powered-aid-per-flight restriction belongs to the Alaska/Horizon fleet, not Hawaiian's.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29  Our Fleet — Hawaiian Airlines aircraft (Airbus A330, A321neo, Boeing 717-200) (opens in a new tab) · read 2026-07-29

The gate-check and gate-return arrangement is written for 'your personal wheelchair' generally, with no powered/manual distinction: it 'will be returned at the destination gate upon arrival or at a connecting airport'. With a battery-powered aid be checked in 2 h before departure and at the gate 45 min before.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29

'We transport all types of personal wheelchairs, including folding, collapsible, non-folding manual wheelchairs, electric/battery-powered wheelchairs, and electric-powered carts or scooters.' Detachable items such as seat cushions and footrests may be carried onboard or checked with the chair.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29

'You can request to have your folding, collapsible, or breakdown wheelchair stowed onboard the aircraft at time of pre-boarding on Alaska and Hawaiian flights.' Limited to one personal wheelchair in cabin per flight, first-come first-served; it must meet the size and weight restrictions for the approved storage space, and wheelchairs stowed onboard have priority over other carry-on items. Rigid canes go in a closet or overhead bin.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29

Alaska Air Group publishes one merged Alaska–Hawaiian "Maximum wheelchair dimensions and weight" list by aircraft type without saying which carrier flies which. Only the rows for Hawaiian's own published fleet (Airbus A330, A321neo, Boeing 717-200) are used here: Boeing 717 29 in (73.7 cm) H x 52 in (132.1 cm) W; Airbus A321 46 in (116.8 cm) H x 44 in (111.8 cm) W; A330 container loaded. Binding: 73.7 cm height (717), 111.8 cm width (A321). The 737 and Embraer rows are Alaska/Horizon types.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29  Our Fleet — Hawaiian Airlines aircraft (Airbus A330, A321neo, Boeing 717-200) (opens in a new tab) · read 2026-07-29

From the merged Alaska–Hawaiian per-aircraft list, taking only Hawaiian's own fleet types: Boeing 717 400 lb (181 kg); Airbus A321 330 lb (149 kg); Airbus A330 500 lb (226 kg). 149 kg (A321neo) is the binding figure on Hawaiian's network. The 300 lb (136 kg) Embraer row is an Alaska/Horizon type.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29  Our Fleet — Hawaiian Airlines aircraft (Airbus A330, A321neo, Boeing 717-200) (opens in a new tab) · read 2026-07-29

'Arrangements can be made to have your personal wheelchair checked at the departure gate. The wheelchair will be returned at the destination gate upon arrival or at a connecting airport.' Tell the agent at the ticket counter or boarding gate in advance; a short connection may not allow it if disassembly and reassembly are needed.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29

Complete the Wheelchair / Mobility Aid Information Form for the device, and tell staff at check-in, in the boarding area and on the aircraft. Arrive at least 2 hours before departure; be at the gate to preboard 45 minutes before departure with an electric/battery-powered wheelchair, cart or scooter, or 30 minutes with a non-powered one.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29

'A personal wheelchair can be checked at the ticket counter or the gate free of charge.' If a folding chair will not fit the approved onboard stowage closet, 'we will be glad to transport it in the cargo compartment at no additional charge.'

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29

'All of our aircraft are equipped with onboard wheelchairs for customers who need assistance to and from the lavatory.'

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29

Boarding options include a lift or ramp 'for those who are unable to climb or walk down stairs' and 'aisle chairs, slings and slide boards for making transfers'. Important limit: inflight crews cannot 'lift or carry customers', assist with eating, assist within the lavatory or administer medication; if you need more, Hawaiian requires a ticketed safety assistant.

Accessible services — Wheelchairs and mobility devices (max dimensions, batteries, boarding, onboard) (opens in a new tab) · read 2026-07-29  Accessible services — Other services and information (ticketed safety assistant, 48-hour notice, gate escort pass) (opens in a new tab) · read 2026-07-29

Seating accommodations are offered for guests who board by aisle chair, who cannot readily transfer over a fixed aisle armrest, who travel with a safety assistant or service animal, who have a fused or immobilised leg, or who use a POC. Hawaiian publishes which seats have FIXED armrests: B717 First Class, exit rows, row 4, 5AB; A321 rows 1-4 A/J, exit rows, bulkhead, 17G; A330 rows 1-3 A/J, exit rows, bulkhead; B787 rows 2-9 C/G, exit rows, bulkhead.

Accessible services — Seating for passengers with disabilities (fixed-armrest seat lists by aircraft) (opens in a new tab) · read 2026-07-29