wheelair

All airlines North America

GlobalX

IATA G6 ICAO GXA United States · globalxair.com (opens in a new tab)

Publishes nothing about carrying a passenger’s own wheelchair. You have to ask them.

GlobalX publishes no mobility-aid policy. Its website works and we read it, but it says nothing about carrying a passenger’s own manual or powered wheelchair — no battery rules, no size limits, no notice period. That silence is the finding, and it is why almost every field below is blank. Silence is not permission. Ask them directly, get the answer in writing, and read the international baseline so you know what should apply.

Wet-lease / ACMI operator. GlobalX usually flies aircraft and crew on behalf of other airlines. If your ticket says another airline, that airline’s wheelchair policy governs your booking — but the aircraft’s physical hold limits are this operator’s.

Who to contact

Transcribed from the airline’s own pages, exactly as it labels them.

GlobalX publishes no disability or special-assistance desk, no Complaint Resolution Official contact and no assistance-request form. Its only document titled "Accessibility Statement" is a WCAG 2.1 statement about the globalxair.com website, not about air travel. For the ALG Vacations programme the site tells passengers to contact their travel advisor or the ALG brand (Apple Vacations 1-800-517-2000, Funjet 1-888-558-6654, Beachbound 1-855-592-3224, CheapCaribbean 1-800-915-2322) — those are tour-operator numbers, not GlobalX's.

28 of the unanswered fields below share one explanation: GlobalX is an ACMI/charter operator and publishes no mobility-aid, wheelchair or battery policy; the contracting airline or tour operator's policy applies. The rest carry their own.

Powered wheelchairs & batteries

The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.

Powered chairs accepted
Not published
Lithium-ion batteries
Not published
Watt-hour cap — battery stays in the chair
Not published
Watt-hour cap — battery removed into the cabin
Not published
Watt-hour cap — spare battery
Not published
Spare batteries permittedmaximum number under any published configuration
Not published
Battery must be removed
Not published
Non-spillable batteriesgel, AGM, sealed lead-acid, dry cell
Not published
Wet / spillable batteries
Not published
Terminal protection & immobilisation
Not published
Paperwork the airline wants
Not published
Size limit for a powered chair
Not published
Weight limit for a powered chair
Not published
Returned at the aircraft door
Not published

Manual wheelchairs

Manual chairs accepted
Not published
Folding chair may travel in the cabin
Not published
In-cabin stowage limit
Not published
Size limit for a checked manual chair
Not published
Weight limit for a manual chair
Not published
Returned at the aircraft door
Not published

Booking & cost

Advance notice requiredhours before scheduled departure
Not published
How to request assistance
Not published
Charge for carrying the aid
Not published
Mobility devices carried free
Not published
If they damage your chair
Not published

Not published. GlobalX publishes no mobility-aid damage rule; it lists only a baggage-claims mailbox (BaggageClaim@GlobalXAir.com) and a baggage phone line.

On board

On-board aisle chair
Not published
Accessible lavatory
Not published
Crew help you transfer
Not published
Seating & movable armrests
Not published

Worth knowing

GlobalX (Global Crossing Airlines, Miami) describes itself on its own Company page as "the Number One Choice for Narrowbody ACMI and Charters ... providing passenger and cargo charter operations", flying A320-family aircraft for the US government, sports teams, casinos, tour operators and other airlines. It carries passengers, so passenger_service is true, but it sells charters, not seats: the Services page says booking is by e-mail to sales@globalxair.com. It publishes NOTHING on wheelchairs, mobility aids, batteries or reduced mobility. The one hit for "accessibility" on the site is a WCAG 2.1 website-accessibility statement (accessiBe), which is about screen readers, not about carrying a power chair. CAUTION: the ALG Vacations page carries one line — "Assistance for guests requiring additional support will be accommodated at the airport upon check-in" — but that page covers flights "operated by TUI Airlines Belgium" with 189-seat 737-800s under the GlobalX brand, so it is TUIfly Belgium's operation, not GlobalX metal; it has not been recorded as GlobalX policy. GlobalX is a US 14 CFR Part 121 carrier and is therefore bound by 14 CFR Part 382, including the requirement to make a Complaint Resolution Official available, but publishes no CRO page. Note globalcrossingairlines.com does not resolve; the live site is globalxair.com.

Sources

Every figure above traces to one of these.

  1. s1 GlobalX — Company ("GlobalX is the Number One Choice for Narrowbody ACMI and Charters ... providing passenger and cargo charter operations") (opens in a new tab) · official · read 2026-07-29
  2. s2 GlobalX — Contact (general inquiries, baggage inquiries, claims) (opens in a new tab) · official · read 2026-07-29
  3. s3 GlobalX — Accessibility Statement, 1 July 2026 (WCAG 2.1 web-accessibility statement for globalxair.com) (opens in a new tab) · official · read 2026-07-29
  4. s4 GlobalX — Services ("We’re taking our website to new heights. Check back for this feature soon." — charter booking by e-mail only) (opens in a new tab) · official · read 2026-07-29
  5. s5 GlobalX — ALG Vacations Details (flights marketed as "GlobalX operated by TUI Airlines Belgium") (opens in a new tab) · official · read 2026-07-29
  6. s6 GlobalX — Legal (website Terms & Conditions) (opens in a new tab) · official · read 2026-07-29

Record quality

Record status no public policy · confidence low · 6 official sources · 5 contacts · 0% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.