All airlines Africa
FlyGabon
carried free · 48 h notice.
- Advance notice
- 48hours before departure
- Powered wheelchair
- Not published
- Lithium, battery installed
- Not published
- Cost to carry
- Free
Fragments only. FlyGabon publishes some assistance information but not a full mobility-aid policy. What is below is everything it actually states. Everything marked “not published” genuinely is — confirm it with the airline rather than assuming the international baseline applies.
Who to contact
Transcribed from the airline’s own pages, exactly as it labels them.
- PhoneGabon — Afrijet/FlyGabon call centre (no dedicated disability desk is published)Opening hours of the points of sale (hours not stated for the call centre)
- PhoneGabon — call centre, second and third lines printed as "11 44 40 15 / 16 / 17"
- PhoneCameroon — call centre ("657 100 222 / 220")
- PhoneCongo (Brazzaville) — call centre ("05 746 07 57 / 05 324 74 18")
- PhoneDR Congo — call centre ("829 079 944 / 831 217 093")
- PhoneBenin — call centre ("01 98 90 92 32 / 41")
- PhoneCentral African Republic — call centre
- PhoneEquatorial Guinea — call centre ("555 632 871 / 222 926 626")
- PhoneSão Tomé and Príncipe — call centre ("999 2950 / 995 4450")
- PhoneSouth Africa — call centre
- PhoneNigeria — DO NOT DIAL AS PRINTED WITHOUT CHECKING: the airline prints "(+237) 0201 279 9003", but +237 is Cameroon's country code, not Nigeria's (+234); the rest of the number looks like a Lagos landline. Transcribed exactly as published
- EmailBookings and assistance requests — 'For all booking or assistance requests, please write to us at the following address', published on afrijet.com; FlyGabon is the rebranded Afrijet Business Service, and this is the closest thing to an accessibility channel it publishes
- EmailComplaints and claims, including baggage / mobility-aid damage — published on afrijet.com, the site FlyGabon's own footer serves as its terms and contact pages
- EmailGroup bookings (10 passengers or more) — published on afrijet.com, the site FlyGabon's own footer serves as its terms and contact pages
- EmailCargo — the only @flygabon.com address published on FlyGabon's own site; not a passenger or assistance channel
- Online form
- Relay / text"Infoline Whatsapp (+241) 66 05 66 49 49" on the agencies page; the Contact us page prints a different number, "+241 06 05 66 49" — the two disagree, confirm before relying on eitherWhatsApp infoline
FlyGabon publishes no accessibility page of its own. flygabon.online is a booking shell whose footer links its Terms and conditions, Legal notice and Data protection policy straight to afrijet.com, and the conditions of carriage there name the carrier "AFRIJET-FLYGABON" throughout — FlyGabon (IATA J7 / ICAO ABS) is the rebranded Afrijet Business Service, not a subsidiary with a separate policy. Every contact below is therefore an Afrijet channel, and none of them is a dedicated disability desk.
Read it from the source
3 of the unanswered fields below share one explanation: ICAO/IATA default applies — see global rules. The rest carry their own.
Powered wheelchairs & batteries
The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.
Not published. Neither the conditions of carriage nor the disability FAQ mentions powered or battery-operated wheelchairs at all — only "wheelchairs, crutches or canes" generically. Ask the airline before booking with a power chair.
Not published. Lithium batteries in mobility aids are not mentioned; the conditions of carriage defer generically to the ICAO/IATA Dangerous Goods Regulations.
Not published. No spare-battery allowance for mobility aids appears on the site.
Not published. The airline does not say whether a wheelchair battery must be removed and carried in the cabin.
Not published. No mention of gel, AGM, sealed lead-acid or dry-cell wheelchair batteries anywhere on the site.
Not published. The airline says nothing about wheelchair battery types; the conditions of carriage only refer generically to the ICAO and IATA Dangerous Goods Regulations (Art. 10.2.1(a)).
Not published. No terminal-insulation or immobilisation instruction is given.
Not published. No battery spec sheet, MSDS or manufacturer label is demanded in writing, but Art. 7.1 warns that in some situations carriage is performed only with the carrier's prior agreement and that a medical certificate may be required.
No maximum powered-wheelchair dimensions are published.
Not published. See the note on the general 32 kg per-item baggage limit under manual.max_weight_kg.
Not published.
Nothing whatsoever is published about powered wheelchairs or their batteries. On an ATR 42/72 the hold is small and the airline's only published caveat is that it needs advance notice "so that we can be sure there is enough space available on board the plane" — treat carriage of a large power chair as unconfirmed until the airline confirms it in writing.
Manual wheelchairs
Wheelchairs, crutches and canes are named as mobility equipment the airline transports free of charge, subject to advance notice "so that we can be sure there is enough space available on board the plane" (the fleet is ATR 42/72 turboprops). No maximum size or weight for a manual chair is published.
Useful information / FAQ — "What travel arrangements are there for people with disabilities?" (airport assistance, mobility equipment carried free of charge, service animals) (opens in a new tab) · read 2026-07-29 Our fleet — ATR 42-500 (48 seats), ATR 72-500 (68 seats), ATR 72-600 (70 seats) (opens in a new tab) · read 2026-07-29
Not published. Nothing on the FlyGabon or Afrijet sites says whether a folding manual chair may be stowed in the cabin; the conditions of carriage only give the generic rule that cabin baggage must fit under the seat or in a closed stowage (Art. 10.5).
No in-cabin stowage dimensions are published.
No maximum wheelchair dimensions are published. The fleet is ATR 42-500 / ATR 72-500 / ATR 72-600 turboprops; no hold-door or hold-compartment figure appears anywhere on the site.
Not published for mobility aids. The conditions of carriage set a general limit of 32 kg per item of baggage, above which the item "must be shipped as freight" (Art. 10.2.1(d)), but the airline nowhere says that this applies to a wheelchair — do not assume it does without asking.
Not published. Nothing states whether a wheelchair is returned at the aircraft door or on the baggage belt.
Guide dogs and their cages accompanying passengers with reduced mobility are carried free of charge in addition to the free baggage allowance (Art. 10.6.1(e) FR / Art. 10(g) EN) — although the FAQ contradicts this and says service animals "will be carried on board, but there will be a seat charge".
Booking & cost
Art. 7.1: passengers are advised to tell the carrier of their disability or any need for special assistance when booking; if the request is made after booking or "moins de 48 h avant le départ" / "less than 48 hours prior to departure", the carrier will "do everything in its power" to meet it but does not guarantee it, and may refuse the passenger under Art. 9(o) if the request was not made in time.
Conditions Générales de Transport AFRIJET-FLYGABON (French) — Art. 7 Assistance particulière, Art. 10 Bagages, Art. 19 Responsabilité; the document FlyGabon's own footer links as its "Terms and conditions" (opens in a new tab) · read 2026-07-29 General Conditions of Carriage (English) — Art. 7 Special assistance, definition of "Passenger with Reduced Mobility", Art. 10 guide dogs (opens in a new tab) · read 2026-07-29
Art. 7.1: notify the carrier of the disability or assistance need at the time of Reservation; the special arrangements themselves are "available on request from the Carrier, its Accredited Agents and on the AFRIJET-FLYGABON website". The Contact us page directs "all booking or assistance requests" to reservation@afrijet.com. The FAQ adds: "we recommend that you contact us before you travel to discuss specific arrangements for your need and your disability".
Conditions Générales de Transport AFRIJET-FLYGABON (French) — Art. 7 Assistance particulière, Art. 10 Bagages, Art. 19 Responsabilité; the document FlyGabon's own footer links as its "Terms and conditions" (opens in a new tab) · read 2026-07-29 Useful information / FAQ — "What travel arrangements are there for people with disabilities?" (airport assistance, mobility equipment carried free of charge, service animals) (opens in a new tab) · read 2026-07-29 Contact us — "For all booking or assistance requests, please write to us at reservation@afrijet.com"; call centre and WhatsApp; "Book a flight" button points to flygabon.online (opens in a new tab) · read 2026-07-29
"We can transport mobility equipment such as wheelchairs, crutches or canes free of charge. However, it is important to let us know in advance so that we can be sure there is enough space available on board the plane." Published on the Afrijet site for the Afrijet-FlyGabon operation; FlyGabon publishes no separate figure.
Not published. Neither the conditions of carriage nor the FAQ states how many mobility devices are carried free per passenger.
Art. 19.2.3(c): liability for destruction, loss or damage to baggage is limited to 1 131 DTS (SDR) per passenger under the Montreal Convention, or 17 SDR per kilogram where the Warsaw Convention applies. A higher Special Declaration of Interest may be made before the check-in deadline for an extra charge (Art. 10.4.3). Mobility aids are not singled out for any better treatment.
On board
Not published. No on-board aisle chair is mentioned; the fleet is ATR 42-500 / ATR 72-500 / ATR 72-600 turboprops.
Not published.
Not published for transfer to and from the aircraft seat. The airline publishes airport assistance only: "This may include wheelchair services, an attendant to help the person find their way through the airport, or assistance with check-in and security formalities. Please note that people with hearing disabilities are always accompanied."
Not published. No movable-armrest or bulkhead seating policy appears on the site.
Fleet detail. Fleet published as ATR 42-500 (48 seats), ATR 72-500 (68 seats) and ATR 72-600 (70 seats). No hold-door aperture or hold-compartment dimension is published.
Worth knowing
FlyGabon (IATA J7 / ICAO ABS) is the rebranded Afrijet Business Service: flygabon.online is a thin booking shell (a JavaScript SPA with no baggage, FAQ or accessibility page — /en/baggage, /en/faq, /en/special-assistance and /en/informations all return the same home-page shell), and its footer links Terms and conditions, Legal notice and Data protection policy directly to afrijet.com. The conditions of carriage there define the Carrier as "AFRIJET-FLYGABON" throughout, so they are cited here as FlyGabon's own; the disability FAQ and contact pages are Afrijet-branded but the Afrijet contact page's "Book a flight" button points to flygabon.online and the feedback form on both sites is the same flygabon.crane.aero form. Everything published amounts to: 48 h notice, airport assistance, and free carriage of wheelchairs/crutches/canes. Nothing at all on powered chairs, batteries, sizes, weights or gate delivery. Art. 7.1 also reserves the right to carry a passenger requiring special assistance only "sous réserve de l'accord préalable du Transporteur" (subject to the carrier's prior agreement) and to require a medical certificate.
Sources
Every figure above traces to one of these.
- s1 FlyGabon home page — footer serves afrijet.com pages as FlyGabon's Terms and conditions, Legal notice and Data protection policy; "© 2026 FLYGABON, BP 10 253 Aéroport International Léon Mba – Libreville" (opens in a new tab) · official · read 2026-07-29
- s2 Conditions Générales de Transport AFRIJET-FLYGABON (French) — Art. 7 Assistance particulière, Art. 10 Bagages, Art. 19 Responsabilité; the document FlyGabon's own footer links as its "Terms and conditions" (opens in a new tab) · official · read 2026-07-29
- s3 General Conditions of Carriage (English) — Art. 7 Special assistance, definition of "Passenger with Reduced Mobility", Art. 10 guide dogs (opens in a new tab) · official · read 2026-07-29
- s4 Useful information / FAQ — "What travel arrangements are there for people with disabilities?" (airport assistance, mobility equipment carried free of charge, service animals) (opens in a new tab) · official · read 2026-07-29
- s5 Contact us — "For all booking or assistance requests, please write to us at reservation@afrijet.com"; call centre and WhatsApp; "Book a flight" button points to flygabon.online (opens in a new tab) · official · read 2026-07-29
- s6 Nos agences — "Nos centres d'appels" per-country call-centre numbers, WhatsApp infoline and reservation e-mail (opens in a new tab) · official · read 2026-07-29
- s7 Our fleet — ATR 42-500 (48 seats), ATR 72-500 (68 seats), ATR 72-600 (70 seats) (opens in a new tab) · official · read 2026-07-29
- s8 Our agencies — sales offices in Gabon, Congo, Equatorial Guinea, Nigeria, DR Congo, Central African Republic, São Tomé and Príncipe (opens in a new tab) · official · read 2026-07-29
Record quality
Record status partial · confidence medium · 8 official sources · 17 contacts · 19% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.