All airlines Europe
Cyprus Airways
Powered chairs need the airline’s prior approval · carried free · 48 h notice.
- Advance notice
- 48hours before departure
- Powered wheelchair
- Conditional
- Lithium, battery installed
- Not published
- Cost to carry
- Free
Who to contact
Transcribed from the airline’s own pages, exactly as it labels them.
- PhoneContact Centre — the number Cyprus Airways gives for booking assistance, submitting the special services form and guide-dog bookings
- EmailContact Centre (general — no separate accessibility address is published)
- EmailBaggage claims — where to send a damage report if your mobility aid is damaged (within 7 days of the flight)
- Online form
One Contact Centre number covers everything — Cyprus Airways publishes no dedicated accessibility line, no special-assistance email and no TTY/relay or text service, and the "necessary arrangement request" is described without a direct link, so the general Contact Us request form is the closest published route. Passengers travelling with a guide dog are told they cannot book online at all and must call. Note also that the disabilities page's MEDIF section still reads "Add your PDF link below when available" — the form it tells you to download is not actually published.
Read it from the source
Powered wheelchairs & batteries
The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.
Accepted, but only if you notify in advance and supply the details: "Safety regulations apply for battery-powered wheelchairs and mobility scooters. Inform us at least 48 hours before departure. Provide battery type, weight, and dimensions. Some batteries must be disconnected or carried in the cabin. If information is missing, carriage may not be possible." An electric chair also cannot be used up to the boarding gate.
Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · read 2026-07-29
"Lithium-ion batteries: Checked in as baggage; terminals protected from short circuit; Battery securely fastened to the wheelchair. If removable: capacity ≤ 300Wh; stowed under seat in front." 48 h notice with battery type, weight and dimensions is required.
Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · read 2026-07-29
No watt-hour cap published for a battery that stays in the chair — Cyprus Airways only requires that it be "securely fastened to the wheelchair" with "terminals protected from short circuit". Its 300 Wh figure is written for the removable case; do not read it across.
"If removable: capacity ≤ 300Wh; stowed under seat in front." The removed battery travels in the cabin under the seat in front of you, not in an overhead bin.
Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · read 2026-07-29
"Spare batteries: one ≤ 300Wh, or two ≤ 160Wh each (stowed under seat)."
Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · read 2026-07-29
"Spare batteries: one ≤ 300Wh, or two ≤ 160Wh each (stowed under seat)" — two only if each is 160 Wh or under; one if it is up to 300 Wh. This is the mobility-aid rule; Cyprus Airways' separate power-bank notice (max 2 per passenger, 100 Wh each, over 160 Wh refused) is a different rule for portable chargers.
Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · read 2026-07-29
Depends on the battery: "Some batteries must be disconnected or carried in the cabin." A removable lithium-ion battery of 300 Wh or less is stowed under the seat in front; a non-removable one stays fastened to the chair with its terminals protected; a non-spill liquid battery must be "checked in during check-in" with the terminal disconnected and isolated.
Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · read 2026-07-29
"Non-spill liquid batteries: Must be checked in during check-in; Terminal disconnected and isolated during transport; You must have keys/tools for disconnection." Bring the tools — the airline expects you, not ground staff, to be able to disconnect it.
Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · read 2026-07-29
Not published — Cyprus Airways' battery section covers only "Non-spill liquid batteries" and lithium-ion. It says nothing about a spillable wet-cell chair battery, so there is no published route for one.
Yes. Lithium-ion: "terminals protected from short circuit" and the battery "securely fastened to the wheelchair". Non-spill liquid: "Terminal disconnected and isolated during transport. You must have keys/tools for disconnection."
Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · read 2026-07-29
A form, rather than a battery certificate: the special services application form must be completed and submitted at least 48 h before departure and must state the "Type of wheelchair (dimensions, weight, battery type)". "If information is missing, carriage may not be possible." No MSDS, UN 38.3 certificate or manufacturer label is demanded.
Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · read 2026-07-29
Not published — no maximum size for a powered wheelchair is stated; the airline asks for the dimensions on the special services form and assesses case by case.
Not published — Cyprus Airways sets no weight limit for a powered wheelchair, but requires the battery's weight (and the chair's) in advance.
You may not ride an electric chair to the gate — "Use your own wheelchair up to the boarding gate (except electric wheelchairs)" — and return is airport-dependent: a checked chair is "Returned immediately after landing or at baggage claim".
Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · read 2026-07-29
Cyprus Airways' wheelchair-battery rules are on the accessibility page, and are separate from the power-bank notice on the baggage page (cabin only, max 2 per passenger, 100 Wh each, 100–160 Wh by approval, over 160 Wh refused, no in-flight use or charging). Do not apply the power-bank numbers to a mobility aid.
Manual wheelchairs
Yes. "Manual wheelchairs are usually carried free of charge in the hold. You can normally use it up to the aircraft door or gate (airport facilities dependent). Our teams will transfer it to the hold and return it on arrival." Cyprus Airways asks you to tell check-in staff the chair's weight.
Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · read 2026-07-29
No in-cabin option is offered: the wheelchair is "Transported in the aircraft baggage compartment", and manual chairs are "usually carried free of charge in the hold". Cyprus Airways describes no cabin closet or approved in-cabin stowage for a folding chair.
Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · read 2026-07-29
Not published — no in-cabin wheelchair stowage is described, so no closet dimensions exist.
Not published — Cyprus Airways states no maximum wheelchair size. It asks instead for "Type of wheelchair (dimensions, weight, battery type)" on the special services form so it can assess the specific chair.
Not published — no weight cap is stated; instead "Important: Tell check-in staff your wheelchair weight", and the special services form asks for the chair's weight.
Airport-dependent. "Use your own wheelchair up to the boarding gate (except electric wheelchairs) ... Returned immediately after landing or at baggage claim", and "You can normally use it up to the aircraft door or gate (airport facilities dependent)". Cyprus Airways does not guarantee delivery at the aircraft door at any named airport.
Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · read 2026-07-29
Two routes are offered at the airport: keep your own chair to the boarding gate, or "check it at the counter; staff provide a wheelchair to the aircraft". Airport operator services listed include escort through the airport, wheelchairs provided, assistance boarding and help with guide dogs.
Booking & cost
"You must complete a special services application form and submit it at least 48 hours before departure." The same 48 h deadline is repeated for battery-powered wheelchairs and mobility scooters: "Inform us at least 48 hours before departure. Provide battery type, weight, and dimensions."
Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · read 2026-07-29
The form must include "Your disability or mobility status; Type of wheelchair (dimensions, weight, battery type); Whether you have a guide dog; Any medical support needs; Your companion's details". Cyprus Airways warns for battery-powered devices: "If information is missing, carriage may not be possible."
Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · read 2026-07-29
"Your wheelchair travels free, in addition to your baggage allowance." The FAQ repeats it: "Yes — your wheelchair travels free, in addition to your regular baggage allowance." Manual wheelchairs "are usually carried free of charge in the hold", and a guide dog "travels free in the cabin".
Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · read 2026-07-29 FAQ — Special Assistance (WCHR / WCHS / WCHC, free wheelchair carriage, guide dogs) (opens in a new tab) · read 2026-07-29
Not published — Cyprus Airways does not say how many mobility devices one passenger may bring free.
"Compensation for lost, delayed, or damaged baggage is governed by the Montreal Convention, subject to liability limits defined under that Convention and our Terms and Conditions." Cyprus Airways adds "We always try to repair first. If repair isn't possible, we arrange a replacement based on an independent assessment", and excludes normal wear such as "general wear on wheels/handles". Nothing carves mobility aids out of the Convention cap.
Baggage — allowance, lithium battery & power bank safety notice, baggage assistance ("Last updated: March 2026") (opens in a new tab) · read 2026-07-29
On board
Not published — Cyprus Airways describes crew help with stowing carry-on bags and "accessibility support from trained crew", but never mentions an on-board aisle chair.
Not published — nothing on the site says whether any lavatory is accessible.
Yes, through the airport assistance codes: "WCHR: Assistance for long distances in the airport; WCHS: Assistance to and from your aircraft seat; WCHC: Full assistance throughout your journey." Airport operator services listed include "Escort throughout the airport", "Wheelchairs provided" and "Assistance boarding", plus priority boarding.
FAQ — Special Assistance (WCHR / WCHS / WCHC, free wheelchair carriage, guide dogs) (opens in a new tab) · read 2026-07-29 Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · read 2026-07-29
Not published for disabled passengers generally — Cyprus Airways says nothing about movable armrests, bulkhead seats or exit-row restrictions. The only seating provision is for guide-dog users: "An extra seat will be reserved next to you at no additional charge (subject to availability)."
Fleet detail. Cyprus Airways publishes no hold or cargo-door dimensions and no maximum wheelchair size; it asks for each chair's dimensions and weight on the special services form instead. Its general checked-baggage limit (max 203 cm total L+W+H) is not stated to apply to mobility aids.
Worth knowing
An unusually clear small-carrier page (Passengers With Disabilities, "Last updated: December 2025") that actually publishes the wheelchair-battery numbers: removable lithium-ion up to 300 Wh under the seat in front, spares one ≤ 300 Wh or two ≤ 160 Wh, non-spill liquid batteries checked in with the terminal disconnected and isolated. Things a human should re-check: (1) the 100 Wh / 160 Wh / max-2 figures on the Baggage page belong to POWER BANKS, not mobility aids — the two rule sets sit on different pages and are easy to conflate; (2) no watt-hour cap is published for a lithium battery that stays installed in the chair, only "securely fastened" with protected terminals; (3) no maximum wheelchair size or weight anywhere — carriage of a large power chair is assessed from the details you put on the special services form, and "if information is missing, carriage may not be possible"; (4) no on-board aisle chair and no accessible-lavatory statement, and Cyprus Airways states plainly "No stretcher transport / No oxygen cylinders onboard" and "We may refuse transport if safety cannot be guaranteed"; (5) the MEDIF download on the disabilities page is a placeholder — the page literally still reads "Add your PDF link below when available"; (6) the "necessary arrangement request" the page tells you to use online has no direct link, and guide-dog passengers are barred from booking online entirely; (7) on codeshare sectors operated by a partner, Cyprus Airways says the operating airline's baggage rules apply.
Sources
Every figure above traces to one of these.
- s1 Special Assistance — Passengers With Disabilities (page states "Last updated: December 2025") (opens in a new tab) · official · read 2026-07-29
- s2 Baggage — allowance, lithium battery & power bank safety notice, baggage assistance ("Last updated: March 2026") (opens in a new tab) · official · read 2026-07-29
- s3 FAQ — Special Assistance (WCHR / WCHS / WCHC, free wheelchair carriage, guide dogs) (opens in a new tab) · official · read 2026-07-29
- s4 Contact Us — Contact Centre number, email and request forms (opens in a new tab) · official · read 2026-07-29
Record quality
Record status researched · confidence high · 4 official sources · 4 contacts · 67% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.