Biman Bangladesh Airlines

Tariff Manual 40.6(i)(a): 'Manually and powered wheelchairs, scooters, walkers, and other mobility aids will be carried on a priority basis, subject to the following size limitations' (per-aircraft table). 40.6(c): a spillable-battery aid 'must fit through the cargo door and inside the compartment in an upright position'; if disassembly is needed 'passengers should bring disassembly instructions', and Biman disassembles, packs, unpacks and reassembles it without charge. 48 hours' notice is required if Biman must supply hazardous-materials packaging for the battery (40.4).

BG International Tariff General Rules (Biman International Tariff Manual), PDF, Issue May 2021 — Rule 40 Passengers with Disability, 40.6 Acceptance of Mobility Aids, Rule 115 liability (opens in a new tab) · read 2026-07-29

Tariff Manual 40.6(c): 'The battery need not be disconnected nor removed but it must be securely attached to the mobility aid.' (Biman's general security note that loose 'Battery cells / Dry cells' in hand baggage are liable to be removed is a separate rule about loose cells, not about a wheelchair battery.)

BG International Tariff General Rules (Biman International Tariff Manual), PDF, Issue May 2021 — Rule 40 Passengers with Disability, 40.6 Acceptance of Mobility Aids, Rule 115 liability (opens in a new tab) · read 2026-07-29

Tariff Manual 40.6(c): 'Mobility aids with spill able batteries are accepted at no charge to the passenger', provided the aid fits through the cargo door upright, terminals are insulated 'to prevent accidental short circuits' and the battery is 'securely attached to the mobility aid'. The baggage page's corrosives ban expressly excepts 'Wet Cell Batteries (except those in wheelchairs)'. Biman's special-assistance form still warns that spillable-battery chairs are dangerous goods 'permitted… only under certain conditions, which can be obtained from the airline(s)'.

Baggage Information — special-needs items, per-piece weight limits, restricted articles and baggage-claim liability (opens in a new tab) · read 2026-07-29  Information Sheet for Passengers Requiring Special Assistance — Biman's printed special-assistance form, PDF (scan dated January 2024) (opens in a new tab) · read 2026-07-29  BG International Tariff General Rules (Biman International Tariff Manual), PDF, Issue May 2021 — Rule 40 Passengers with Disability, 40.6 Acceptance of Mobility Aids, Rule 115 liability (opens in a new tab) · read 2026-07-29

Tariff Manual 40.6(c): 'The battery terminals must be insulated to prevent accidental short circuits (e.g. by being enclosed in a battery container).' The battery must also be securely attached to the aid.

BG International Tariff General Rules (Biman International Tariff Manual), PDF, Issue May 2021 — Rule 40 Passengers with Disability, 40.6 Acceptance of Mobility Aids, Rule 115 liability (opens in a new tab) · read 2026-07-29

Same published per-aircraft mobility-aid limits as for manual chairs (Tariff Manual 40.6(i)(a)): Dash 8 124 × 150 cm, B737 145 × 109 cm, B787-8/-9 114 × 101 cm, B777 150 × 145 cm (width × height). Recorded here as the fleet-wide worst case (B787). A powered aid must additionally 'fit through the cargo door and inside the compartment in an upright position'.

BG International Tariff General Rules (Biman International Tariff Manual), PDF, Issue May 2021 — Rule 40 Passengers with Disability, 40.6 Acceptance of Mobility Aids, Rule 115 liability (opens in a new tab) · read 2026-07-29

Tariff Manual 40.6(i)(a): 'Manually and powered wheelchairs, scooters, walkers, and other mobility aids will be carried on a priority basis, subject to the following size limitations', in addition to the regular free baggage allowance. 40.6(i)(b): 'Crutches and canes may be retained in the passenger's custody provided they can be safely stowed.' The Conditions of Carriage also list 'a fully collapsible invalid's wheelchair and/or a pair of crutches and/or braces or other prosthetic device' among articles carried free.

Baggage Information — special-needs items, per-piece weight limits, restricted articles and baggage-claim liability (opens in a new tab) · read 2026-07-29  Conditions of Carriage for Passengers and Baggage, PDF (document itself dated April 2011; still the version linked from the live Terms & Conditions page) (opens in a new tab) · read 2026-07-29  BG International Tariff General Rules (Biman International Tariff Manual), PDF, Issue May 2021 — Rule 40 Passengers with Disability, 40.6 Acceptance of Mobility Aids, Rule 115 liability (opens in a new tab) · read 2026-07-29

Tariff Manual 40.6(i): the mobility aids Biman accepts 'must be stowed in the baggage compartment'. The only in-cabin exception is 40.6(i)(b): 'Crutches and canes may be retained in the passenger's custody provided they can be safely stowed.' No cabin stowage is offered for a folding manual wheelchair, and no in-cabin closet is published.

BG International Tariff General Rules (Biman International Tariff Manual), PDF, Issue May 2021 — Rule 40 Passengers with Disability, 40.6 Acceptance of Mobility Aids, Rule 115 liability (opens in a new tab) · read 2026-07-29

Tariff Manual 40.6(i)(a) publishes explicit per-aircraft mobility-aid size limits: Dash 8 — 1.24 m (49 in) wide × 1.50 m (59 in) high; B737 — 1.45 m (57 in) × 1.09 m (43 in); B787-8/-9 — 1.14 m (45 in) × 1.01 m (40 in); B777 — 1.50 m (59 in) × 1.45 m (57 in). The figures recorded here are the fleet-wide worst case (B787). No length/depth limit is given.

BG International Tariff General Rules (Biman International Tariff Manual), PDF, Issue May 2021 — Rule 40 Passengers with Disability, 40.6 Acceptance of Mobility Aids, Rule 115 liability (opens in a new tab) · read 2026-07-29

Wheelchair Assistance page: 'It is mandatory to inform Biman at the time of booking if you require wheelchair assistance… We recommend making your request at least 48 hours before departure.' Tariff Manual 40.4: 'Reservations should be made at least 48 hours in advance of travel, advising the Biman as to the nature of the disability and assistance required', with the same 48 hours plus check-in one hour before normal check-in where Biman must supply hazardous-materials packaging for a wheelchair battery. Other deadlines: special seating 24 h (40.3); in-flight oxygen 72 h.

Wheelchair Assistance — dedicated special-care page (48-hour recommendation, request procedure, accessibility desk) (opens in a new tab) · read 2026-07-29  BG International Tariff General Rules (Biman International Tariff Manual), PDF, Issue May 2021 — Rule 40 Passengers with Disability, 40.6 Acceptance of Mobility Aids, Rule 115 liability (opens in a new tab) · read 2026-07-29

Wheelchair Assistance page: request 'during the booking process by informing the sales representative or selecting the service via our online booking system (if applicable)'; for coordination or changes 'contact our Call Center (13636, +88 096109-13636) or reach out directly to the Special Assistance team' at wheelchair@biman.gov.bd / +8801777715588. 'Wheelchairs can also be requested at the airport during check-in; however, availability cannot be guaranteed without prior notice.' A paper Information Sheet for Passengers Requiring Special Assistance is completed by the sales office or agent.

FAQ — 'Disability & Assistance' section (opens in a new tab) · read 2026-07-29  Information Sheet for Passengers Requiring Special Assistance — Biman's printed special-assistance form, PDF (scan dated January 2024) (opens in a new tab) · read 2026-07-29  Wheelchair Assistance — dedicated special-care page (48-hour recommendation, request procedure, accessibility desk) (opens in a new tab) · read 2026-07-29

Tariff Manual 40.6: mobility aids are carried 'in addition to the regular free baggage allowance', and 'Mobility aids with spill able batteries are accepted at no charge to the passenger'; Biman disassembles, packs, unpacks, reassembles and returns the aid 'all without charge'. The Conditions of Carriage also list a fully collapsible wheelchair among articles carried free. Separately, Biman's own airport wheelchair SERVICE is chargeable — the FAQ says it is available 'with prior request at the time of reservation which is subject to payment'; no rate is published.

FAQ — 'Disability & Assistance' section (opens in a new tab) · read 2026-07-29  Conditions of Carriage for Passengers and Baggage, PDF (document itself dated April 2011; still the version linked from the live Terms & Conditions page) (opens in a new tab) · read 2026-07-29  BG International Tariff General Rules (Biman International Tariff Manual), PDF, Issue May 2021 — Rule 40 Passengers with Disability, 40.6 Acceptance of Mobility Aids, Rule 115 liability (opens in a new tab) · read 2026-07-29

Tariff Manual 115.2(iv): 'Normal carrier limit of liability will be waived for substantiated claims involving loss damage or delay in delivery to mobility aids such as wheelchairs, walkers, crutches, scooters…', liability 'to be based on the cost of the repair or replacement value of the mobility aid'; a repairable aid is repaired 'at its expense' with 'a temporary replacement… without undue delay'. Montreal Convention rules 'supersede and prevail' where they apply. Report damage before leaving the airport; claims within 7 days.

BG International Tariff General Rules (Biman International Tariff Manual), PDF, Issue May 2021 — Rule 40 Passengers with Disability, 40.6 Acceptance of Mobility Aids, Rule 115 liability (opens in a new tab) · read 2026-07-29  Flight Disruptions — Damaged, Lost or Delayed Baggage (opens in a new tab) · read 2026-07-29

Tariff Manual 40.3: 'Passengers with a disability requiring special seating accommodation… who do not pre-select their seat upon making a reservation must contact an Biman reservations center at least 24 hours prior to departure'; on Biman-coded flights operated by another carrier, contact Biman or the operating carrier. 'Passengers with a disability will not be permitted to occupy seats in designated emergency exit rows or over-wing emergency exit rows.' The FAQ adds that exit-row seats cannot be selected online. No movable-armrest or bulkhead policy is published.

FAQ — 'Disability & Assistance' section (opens in a new tab) · read 2026-07-29  BG International Tariff General Rules (Biman International Tariff Manual), PDF, Issue May 2021 — Rule 40 Passengers with Disability, 40.6 Acceptance of Mobility Aids, Rule 115 liability (opens in a new tab) · read 2026-07-29