All airlines Latin America & Caribbean
Bahamasair
Powered wheelchairs accepted · carried free.
- Advance notice
- Not published
- Powered wheelchair
- Yes
- Lithium, battery installed
- Not published
- Cost to carry
- Free
Who to contact
Transcribed from the airline’s own pages, exactly as it labels them.
- PhoneBahamas — Reservations (also the number to call for assistance requests inside 24 hours)Mon-Fri 08:30-16:30, Sat 09:00-13:00, Sun closed
- PhoneUSA toll free — Reservations / assistance requests inside 24 hours
- PhoneBahamas Family Islands toll free — Reservations
- PhoneBahamas — Customer ServiceAdministration office Mon-Fri 08:30-16:30
- Online form
Bahamasair publishes no dedicated disability or accessibility telephone line, no special-assistance email address and no TTY/relay service. The "Accessibility Services" quick link is a request form, not a desk. Bahamasair flies to the USA and cites the DOT Air Carrier Access Act Bill of Rights on its disability page, but no Complaints Resolution Official (CRO) name, number or page could be found anywhere on bahamasair.com.
Read it from the source
Powered wheelchairs & batteries
The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.
"Bahamasair will accept motorised and non-motorised assistive devices for transport." "Non-collapsible wheelchairs/scooters are accepted as checked baggage. These items can be checked at the main ticket counter or the departure gate." No battery-type or watt-hour condition is attached anywhere on the site.
Passenger with Disability (opens in a new tab) · read 2026-07-29
Bahamasair publishes no rule at all for lithium-ion powered wheelchairs. The Restricted Items page says only "Spear [sic] lithium batteries are not allowed in checked baggage", which is a general spare-battery rule and is not addressed to mobility aids.
Not published; ICAO/IATA default applies — see global rules. Bahamasair states no watt-hour figure anywhere on its site.
Not published; ICAO/IATA default applies — see global rules. Bahamasair does not say whether a mobility-aid battery must travel in the cabin.
Not published; ICAO/IATA default applies — see global rules.
No spare-battery allowance for mobility aids is published. The Restricted Items page's "Spear [spare] lithium batteries are not allowed in checked baggage" is a general checked-baggage prohibition, not a mobility-aid cabin allowance, so it is not recorded as a count here.
Bahamasair does not say whether a wheelchair battery must be removed. It says only that it "will disassemble and reassemble wheelchairs or assistive devices for customers when they travel".
Bahamasair publishes nothing about non-spillable, gel, AGM, sealed lead-acid or dry-cell mobility-aid batteries.
Bahamasair publishes nothing about spillable (wet-cell) mobility-aid batteries. Its Restricted Items / HazMat page lists only generic dangerous-goods classes and does not mention wheelchairs.
No terminal-insulation, disconnection or immobilisation requirement is published for mobility-aid batteries.
No battery spec sheet, MSDS, manufacturer label or form is required by the published policy.
No maximum dimensions for a powered wheelchair or scooter, and no hold or hold-door dimensions, are published.
No maximum weight for a powered wheelchair or mobility scooter is published.
The gate-check / arrival-gate-claim service is written for "your wheelchair" generally, immediately after the sentence accepting non-collapsible wheelchairs and scooters as checked baggage: "These items can be checked at the main ticket counter or the departure gate. Bahamasair will offer a special wheelchair service that allows you to check your wheelchair at the departure gate and claim it at your arrival gate free of charge."
Passenger with Disability (opens in a new tab) · read 2026-07-29
Bahamasair's entire published assistive-device policy is one paragraph. It accepts motorised chairs and scooters but says absolutely nothing about battery chemistry, watt-hours, removal, terminal protection or documentation — a power-chair user gets no advance answer from the site and must call Reservations. Separately, Bahamasair bans 'hoverboards' under its own policy page; that restriction is written for recreational self-balancing boards, not mobility aids.
Manual wheelchairs
"Bahamasair will accept motorised and non-motorised assistive devices for transport. When necessary, we will disassemble and reassemble wheelchairs or assistive devices for customers when they travel." "Non-collapsible wheelchairs/scooters are accepted as checked baggage. These items can be checked at the main ticket counter or the departure gate."
Passenger with Disability (opens in a new tab) · read 2026-07-29
"Bahamasair will provide storage for one passenger's collapsible, manual wheelchair in the cabin of each aircraft. This service is available on a first-come, first-served basis and has priority over carry-on baggage belonging to other customers who board at the same city, provided the customer follows the pre-boarding procedure. In-cabin stowage space for assistive devices cannot be pre-reserved, but Bahamasair will accept carry-on wheelchairs, provided they collapse to fit in an overhead bin or under a seat."
Passenger with Disability (opens in a new tab) · read 2026-07-29
No measurements are published. The only in-cabin rule is qualitative: a carry-on wheelchair is accepted "provided they collapse to fit in an overhead bin or under a seat".
No maximum wheelchair dimensions and no cargo-hold or hold-door dimensions are published anywhere on bahamasair.com.
No maximum weight for a wheelchair or assistive device is published.
"Bahamasair will offer a special wheelchair service that allows you to check your wheelchair at the departure gate and claim it at your arrival gate free of charge. Although you can arrange to claim your chair at the connecting city, we recommend that the chair be checked through to the final destination. The additional time required to claim and recheck your chair at the connecting city may compromise your ability to make your connection."
Passenger with Disability (opens in a new tab) · read 2026-07-29
"Bahamasair blocks a limited number of seats on each aircraft to accommodate customers who identify themselves as having a qualified disability. Adjacent seats are provided, under certain circumstances, for customers with disability who must travel with a companion for assistance." Bahamasair also states it will disassemble and reassemble wheelchairs or assistive devices when necessary, and that it has its own wheelchairs and representatives providing wheelchair service at connecting airports.
Booking & cost
No advance-notice deadline is published for a wheelchair or other assistive device — Bahamasair says only "Please let us know you will need this assistance when making your reservation." The assistance form warns: "If your flight is scheduled to depart in less than 24 hours, kindly call 1-242-702-4140 OR 1-800-222-4262 for immediate attention to your request." A 48-hour notice is published only for portable oxygen concentrators.
"So that we can understand and meet your specific needs, please complete the form below and a Bahamasair representative will contact you for additional information." The form asks whether you require wheelchair assistance, a respiratory assistive device or a service animal. For wheelchair service at connecting airports: "Please let us know you will need this assistance when making your reservation."
Passenger with Disability (opens in a new tab) · read 2026-07-29 Accessibility Service — Requesting Assistance form (opens in a new tab) · read 2026-07-29
"Bahamasair will offer a special wheelchair service that allows you to check your wheelchair at the departure gate and claim it at your arrival gate free of charge." "Assistive devices approved for cabin transport do not count towards the combined number of checked and carry-on baggage a passenger is allowed free of charge, nor do they count towards the limit on carry-on items you may bring on board."
Passenger with Disability (opens in a new tab) · read 2026-07-29
No limit on the number of mobility devices per passenger is published. The only "one" in the policy is a cabin-capacity figure: Bahamasair stores one collapsible manual wheelchair in the cabin of each aircraft, first-come first-served.
"Bahamasair will reimburse up to $453.50 per ticketed domestic customer for lost or damaged checked baggage, subject to claim verification." "For travel governed by the Warsaw Convention, we will reimburse up to $9.07 per pound, up to a maximum weight of 50 pounds per checked bag (a maximum of $453.50 per checked bag). For travel governed by the Montreal Convention, we will reimburse up to maximum SDR per ticketed customer." Nothing exempts wheelchairs from these caps.
Baggage Liability (opens in a new tab) · read 2026-07-29
On board
"A special aisle chair is available to assist you if you are unable to walk." No aircraft exceptions are stated, but the adjoining sentence about movable armrests is limited to "all of our jet aircraft", so cover on the turboprop fleet is not confirmed.
Passenger with Disability (opens in a new tab) · read 2026-07-29
Nothing is published about accessible lavatories on any Bahamasair aircraft.
"If you have special needs, upon request, pre-boarding assistance will be provided to you, allowing you the opportunity to be seated prior to general boarding. A special aisle chair is available to assist you if you are unable to walk." No lifting or transfer limits are stated.
Passenger with Disability (opens in a new tab) · read 2026-07-29
"Bahamasair blocks a limited number of seats on each aircraft to accommodate customers who identify themselves as having a qualified disability. Adjacent seats are provided, under certain circumstances, for customers with disability who must travel with a companion for assistance." "All of our jet aircraft are equipped with specially designed seats that feature moveable aisle armrests to help make seating easier."
Passenger with Disability (opens in a new tab) · read 2026-07-29
Worth knowing
Bahamasair's accessibility content is unusually good on the ground-handling side and completely silent on batteries. STRENGTHS: motorised and non-motorised devices both accepted; one collapsible manual chair stored in the cabin per aircraft with priority over other passengers' carry-on; gate check and arrival-gate return of the chair free of charge; a boarding aisle chair; movable aisle armrests on all jet aircraft; pre-blocked seats and adjacent companion seats; disassembly and reassembly offered. GAP THAT MATTERS MOST: not one word about wheelchair batteries — no chemistry rule, no watt-hour figure, no removal or terminal requirement, no documentation. A lithium power-chair user cannot plan from this site and must telephone Reservations. The only battery sentence on the whole site is on the Restricted Items page: "Spear lithium batteries are not allowed in checked baggage" (a typo for spare), which is a general rule and is not written for mobility aids. LIABILITY WARNING: damage to a checked wheelchair is capped like ordinary baggage — US$453.50 domestic, US$9.07/lb to 50 lb under Warsaw internationally — with no full-value mobility-aid exception, although Bahamasair serves the USA and cites the DOT Air Carrier Access Act Bill of Rights (14 CFR Part 382) on its own disability page; a human should re-check whether a US-DOT-compliant full-value rule and a named Complaints Resolution Official exist somewhere off-site. FLEET NUANCE: movable armrests are promised for "all of our jet aircraft" only; Bahamasair also flies turboprops. NOTICE FIELD CHOICE: notice_hours is null because no wheelchair deadline is published; the 24-hour figure on the assistance form is a routing instruction (call instead of using the form) and the 48-hour figure applies only to portable oxygen concentrators.
Sources
Every figure above traces to one of these.
- s1 Passenger with Disability (opens in a new tab) · official · read 2026-07-29
- s2 Accessibility Service — Requesting Assistance form (opens in a new tab) · official · read 2026-07-29
- s3 Restricted Items / Hazardous Material (HazMat) (opens in a new tab) · official · read 2026-07-29
- s4 Baggage Liability (opens in a new tab) · official · read 2026-07-29
- s5 Contact (opens in a new tab) · official · read 2026-07-29
- s6 Customer Requiring Extra Space (opens in a new tab) · official · read 2026-07-29
Record quality
Record status researched · confidence medium · 6 official sources · 5 contacts · 35% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.