All airlines Europe
Amelia
Powered chairs need the airline’s prior approval · carried free · 48 h notice.
- Advance notice
- 48hours before departure
- Powered wheelchair
- Conditional
- Lithium, battery installed
- Not published
- Cost to carry
- Free
Who to contact
Transcribed from the airline’s own pages, exactly as it labels them.
- PhoneFrance - Amelia Call Centre (the number the assistance page tells PMR passengers to call)Monday-Friday 09:30-17:00
- PhoneFrance - Amelia head office (Siege)
- EmailSpecial-assistance form and medical certificate
- EmailAmelia head office / general contact
- Online form
No dedicated disability line: Amelia routes PMR passengers to its ordinary reservations Call Centre, which is open only Monday-Friday 09:30-17:00 French time. No TTY, relay or WhatsApp channel is published. Note that amelia.fr is NOT the airline - it is an unrelated parked information site; the airline is flyamelia.com (Regourd Aviation group).
Read it from the source
Powered wheelchairs & batteries
The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.
CGT art. 5.8.2 allows 'un maximum de deux pieces d'equipement de mobilite par Personne a mobilite reduite, y compris un fauteuil roulant electrique, sous reserve de l'existence d'un espace suffisant a bord de l'aeronef, et sans prejudice de l'application de la legislation relative aux matieres dangereuses' - i.e. subject to there being enough space on the aircraft and to dangerous-goods law. Amelia's fleet includes ATR 42/72 and ERJ 135/145 regional types, so the space caveat is material.
Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29
Not published for wheelchairs. Amelia never mentions a lithium-powered wheelchair. Its CGT art. 6.7.1 does list 'Le transport de batterie au lithium de plus de 160 Wh' among items that may not be carried in the hold or the cabin, and the baggage page repeats 'Pas de batterie au lithium de plus de 160 Wh' for bicycles - but neither statement is written as a mobility-aid rule, and no exemption for mobility aids is stated either. Confirm with the Call Centre before travelling with a lithium power chair.
Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29 Informations bagages (opens in a new tab) · read 2026-07-29
No wheelchair watt-hour figure is published. See the lithium_ion note: the CGT's blanket ban on carrying any lithium battery over 160 Wh (art. 6.7.1) is not stated to apply to, or to exempt, mobility aids.
Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29
Not published. Amelia does not describe removing a wheelchair battery into the cabin.
Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29
Not published for mobility aids. The only spare-battery watt-hour figures Amelia gives (100-160 Wh, maximum two) are in the respiratory-equipment section for POC/CPAP batteries.
Health and passenger assistance (EN) (opens in a new tab) · read 2026-07-29 Sante et assistance aux passagers (FR) (opens in a new tab) · read 2026-07-29 Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29
Not published for mobility aids. The 'batteries dont la puissance est comprise entre 100Wh et 160Wh sont limitees a deux (2)' rule in CGT art. 5.8.5 applies to breathing-assistance equipment and has not been imported here.
Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29
Not published.
Not published. Amelia states no acceptance rule for non-spillable (WCBD) wheelchair batteries; the form asks for the type but the site never says what is accepted.
Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29 Fiche de renseignements pour les passagers necessitant une assistance speciale (IATA Resolution 700 Annexe A, PDF) (opens in a new tab) · read 2026-07-29
Not published. Amelia states no acceptance rule for wet/spillable (WCBW) wheelchair batteries anywhere on its site or in its CGT, even though its own special-assistance form asks you to declare the chair type as WCBD, WCBW or WCMP.
Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29 Fiche de renseignements pour les passagers necessitant une assistance speciale (IATA Resolution 700 Annexe A, PDF) (opens in a new tab) · read 2026-07-29
Not published for wheelchairs. Amelia only requires terminal protection for spare POC/CPAP batteries: 'Les batteries supplementaires doivent etre emballees et protegees (y compris les bornes des batteries) afin d'eviter d'eventuels courts circuits.'
Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29
'Pour les personnes necessitant une assistance speciale, le formulaire doit etre rempli et envoye a book@flyamelia.com.' The form asks for the WCHR/WCHS/WCHC category, whether the chair is the passenger's own, whether it folds, and the chair type (WCBD dry battery / WCBW wet battery / WCMP manual). A medical certificate, sent to the same address, is required only in the cases listed on the assistance page.
Health and passenger assistance (EN) (opens in a new tab) · read 2026-07-29 Sante et assistance aux passagers (FR) (opens in a new tab) · read 2026-07-29 Fiche de renseignements pour les passagers necessitant une assistance speciale (IATA Resolution 700 Annexe A, PDF) (opens in a new tab) · read 2026-07-29
Not published. Carriage is instead made conditional on 'l'existence d'un espace suffisant a bord de l'aeronef'.
Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29
Not published for mobility aids.
Informations bagages (opens in a new tab) · read 2026-07-29
Not published.
Amelia may refuse a person with reduced mobility under Regulation (EC) 1107/2006 art. 4 'afin de respecter les exigences de securite applicables' or 'si la taille de l'aeronef ou de ses portes rend physiquement impossible l'embarquement ou le transport de cette personne' (CGT art. 5.8.6) - a real risk on its ATR and Embraer regional types.
Manual wheelchairs
'The passenger can check in up to 2 wheelchairs... at no extra charge.' CGT art. 5.8.2 lists carriage of up to two pieces of mobility equipment among the services provided to a person with reduced mobility.
Health and passenger assistance (EN) (opens in a new tab) · read 2026-07-29 Sante et assistance aux passagers (FR) (opens in a new tab) · read 2026-07-29 Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29
Not published. Amelia only describes checking wheelchairs into the hold ('enregistrer en soute'); it says nothing about stowing a folding manual chair in the cabin.
Health and passenger assistance (EN) (opens in a new tab) · read 2026-07-29 Sante et assistance aux passagers (FR) (opens in a new tab) · read 2026-07-29
Not published - Amelia describes no in-cabin stowage space for a folding wheelchair.
Amelia publishes no maximum wheelchair dimensions. Its general hold-baggage envelope is 158 cm total (height + width + depth) with oversize items up to 300 cm by prior agreement, but this is not stated to apply to wheelchairs.
Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29 Informations bagages (opens in a new tab) · read 2026-07-29
No wheelchair-specific weight limit is published. Amelia's general checked-bag rules (23 kg per bag; up to 32 kg for a EUR 70 airport surcharge; prior agreement 48 h ahead via book@flyamelia.com for anything over 23 kg or 158 cm) are not stated to apply to mobility aids.
Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29 Informations bagages (opens in a new tab) · read 2026-07-29
Not published. Amelia does not say where a checked wheelchair is handed over or returned.
Booking & cost
CGT art. 5.8.1: 'Le Passager handicape ou a mobilite reduite devra informer le Transporteur au plus tard quarante-huit heures (48h) avant l'heure de depart publiee du vol.' The assistance page asks for the request 'au moins 36 h avant votre vol' (36 h), and adds that a request made at the airport must be placed at least 1 h before departure or it may be refused. 48 h is the strictest published figure.
Health and passenger assistance (EN) (opens in a new tab) · read 2026-07-29 Sante et assistance aux passagers (FR) (opens in a new tab) · read 2026-07-29 Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29
'If you have reduced mobility, we invite you to contact our Call Centre to make your reservation and request assistance.' 'Pour les personnes necessitant une assistance speciale, le formulaire doit etre rempli et envoye a book@flyamelia.com.'
Health and passenger assistance (EN) (opens in a new tab) · read 2026-07-29 Sante et assistance aux passagers (FR) (opens in a new tab) · read 2026-07-29
'The passenger can check in up to 2 wheelchairs and/or a pair of crutches and/or orthopedic equipment such as a walker or prosthesis at no extra charge' ('sans frais supplementaire').
Health and passenger assistance (EN) (opens in a new tab) · read 2026-07-29 Sante et assistance aux passagers (FR) (opens in a new tab) · read 2026-07-29
Up to 2 wheelchairs and/or a pair of crutches and/or orthopaedic equipment (walker, prosthesis) checked free. CGT art. 5.8.2 puts it as 'un maximum de deux pieces d'equipement de mobilite par Personne a mobilite reduite, y compris un fauteuil roulant electrique', in addition to medical equipment.
Health and passenger assistance (EN) (opens in a new tab) · read 2026-07-29 Sante et assistance aux passagers (FR) (opens in a new tab) · read 2026-07-29 Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29
CGT art. 6.4.1: 'Le Transporteur aerien est responsable en cas de destruction, de perte, avarie ou deterioration des bagages a concurrence de 1 288 DTS par Passager.' Art. 6.5 allows a higher limit by declaring the value before the check-in deadline and paying a surcharge; written claims within 7 days of damage. No mobility-aid-specific rule is published.
Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29
On board
Ambiguous, so not asserted. CGT art. 5.8.2 lists among the services 'Assistance pour l'utilisation du fauteuil roulant a bord afin de permettre a la personne de se deplacer vers et depuis les toilettes', but Amelia never states that an on-board (aisle) wheelchair is carried, or on which aircraft types.
Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29
Not published.
CGT art. 5.8.2 offers 'Assistance pour se rendre aux toilettes sur demande sous reserve que cela n'implique pas le transport ou la prise en charge physique de la personne' - help to reach the toilet on request, explicitly NOT including carrying or physically handling the passenger. A safety assistant is required if you cannot physically assist in your own evacuation.
Health and passenger assistance (EN) (opens in a new tab) · read 2026-07-29 Sante et assistance aux passagers (FR) (opens in a new tab) · read 2026-07-29 Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29
'The maximum number of people with reduced mobility is limited to the number of able-bodied passengers who can help you in an emergency' and 'These passengers may not be seated in the emergency exit rows'. CGT art. 5.8.2: 'S'il y a un Accompagnant, le Transporteur fera son maximum... pour attribuer a cet Accompagnant un siege a cote dudit passager.' Nothing is published about movable armrests.
Health and passenger assistance (EN) (opens in a new tab) · read 2026-07-29 Sante et assistance aux passagers (FR) (opens in a new tab) · read 2026-07-29 Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · read 2026-07-29
Worth knowing
Amelia is the passenger brand of Regourd Aviation and flies French PSO routes (Paris-Orly - Pau, Clermont-Ferrand) alongside a large ACMI/wet-lease and charter business; its FAQ warns 'Ces informations sont fournies a titre indicatif et sont valables uniquement pour les vols effectues par Amelia' - on a wet-leased flight the contracting airline's policy applies. Its published policy documents and the assistance form are branded 'Amelia International / Amelia' (the group's Slovenian AOC), and some rules are stated for Amelia International alone (e.g. 'Les incubateurs et respirateurs ne sont pas acceptes sur les vols Amelia International'). BIGGEST GAP: Amelia publishes no wheelchair battery rules at all - nothing on wet, non-spillable or lithium batteries, no watt-hour figure, no terminal or removal requirement - even though its own assistance form asks the passenger to declare WCBD / WCBW / WCMP. The only watt-hour number on the site is a blanket CGT prohibition on carrying any lithium battery over 160 Wh (art. 6.7.1), which is not written as a mobility-aid rule; it has deliberately NOT been recorded as the chair limit. Note also that amelia.fr is a squatted, unrelated information site, not the airline.
Sources
Every figure above traces to one of these.
- s1 Health and passenger assistance (EN) (opens in a new tab) · official · read 2026-07-29
- s2 Sante et assistance aux passagers (FR) (opens in a new tab) · official · read 2026-07-29
- s3 Conditions Generales de Transport (art. 5.8 personnes handicapees, art. 6 bagages) (opens in a new tab) · official · read 2026-07-29
- s4 Nous contacter (opens in a new tab) · official · read 2026-07-29
- s5 Informations bagages (opens in a new tab) · official · read 2026-07-29
- s6 Fiche de renseignements pour les passagers necessitant une assistance speciale (IATA Resolution 700 Annexe A, PDF) (opens in a new tab) · official · read 2026-07-29
Record quality
Record status researched · confidence medium · 6 official sources · 5 contacts · 33% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.