wheelair

All airlines Asia Pacific

Aircalin

IATA SB ICAO ACI New Caledonia · www.aircalin.com (opens in a new tab)

Powered chairs need the airline’s prior approval · carried free · 72 h notice.

Advance notice
72hours before departure
Powered wheelchair
Conditional
Lithium, battery installed
Not published
Cost to carry
Free

Who to contact

Transcribed from the airline’s own pages, exactly as it labels them.

Aircalin publishes no dedicated disability desk, special-assistance email or online assistance form. The reduced-mobility page tells you to notify 'your Aircalin agency', so the reservations numbers above are the assistance channel.

Read it from the source

Powered wheelchairs & batteries

The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.

Powered chairs accepted
Conditional

Accepted, but Aircalin's dangerous-goods table marks lithium-battery wheelchairs 'Nécessite l'approbation de l'exploitant / the approval of the operator is required', and the reduced-mobility page requires the chair type, weight, dimensions and battery type to be declared when booking.

Dangerous goods table FORM DSC MD 7.001, Edition 12 (04/05/2026) — includes 'Wheelchairs powered by lithium batteries' (PDF, FR/EN) (opens in a new tab) · read 2026-07-29  Assistance and reduced mobility (opens in a new tab) · read 2026-07-29

Lithium-ion batteries
Conditional

'Fauteuils roulants alimentés par batteries au lithium / Wheelchairs powered by lithium batteries — the approval of the operator is required.'

Dangerous goods table FORM DSC MD 7.001, Edition 12 (04/05/2026) — includes 'Wheelchairs powered by lithium batteries' (PDF, FR/EN) (opens in a new tab) · read 2026-07-29

Watt-hour cap — battery stays in the chair
Not published

Not published — Aircalin nowhere says there is no watt-hour limit. Its dangerous-goods table simply has an open top band for a battery that cannot be removed and is securely attached to the chair: ≤160 Wh (2 per person), >160–300 Wh (1 per person) and >300 Wh (1 per person), all in checked baggage. Ask Aircalin: 'the approval of the operator is required'.

Watt-hour cap — battery removed into the cabin
300 Wh

A removable battery must travel in the cabin: ≤160 Wh, 2 per person maximum; >160 Wh and ≤300 Wh, 1 per person maximum. Above 300 Wh it is 'INTERDIT EN BAGAGE DE CABINE / NOT ALLOWED IN CARRY-ON LUGGAGE'.

Dangerous goods table FORM DSC MD 7.001, Edition 12 (04/05/2026) — includes 'Wheelchairs powered by lithium batteries' (PDF, FR/EN) (opens in a new tab) · read 2026-07-29

Watt-hour cap — spare battery
300 Wh

Spare ('batterie de rechange / replacement battery') wheelchair batteries travel in the cabin only: 2 per person up to 160 Wh, 1 per person from >160 Wh to 300 Wh. Spare batteries and power banks are strictly prohibited in checked baggage.

Dangerous goods table FORM DSC MD 7.001, Edition 12 (04/05/2026) — includes 'Wheelchairs powered by lithium batteries' (PDF, FR/EN) (opens in a new tab) · read 2026-07-29  Checked baggage — dangerous items and lithium batteries (opens in a new tab) · read 2026-07-29

Spare batteries permittedmaximum number under any published configuration
2

Maximum two spare wheelchair batteries of ≤160 Wh each, or one spare of >160–300 Wh. Spares must be carried in the cabin; they are strictly prohibited in checked baggage and may not be used or recharged in flight.

Dangerous goods table FORM DSC MD 7.001, Edition 12 (04/05/2026) — includes 'Wheelchairs powered by lithium batteries' (PDF, FR/EN) (opens in a new tab) · read 2026-07-29  Checked baggage — dangerous items and lithium batteries (opens in a new tab) · read 2026-07-29

Battery must be removed
Yes

Where the battery can be removed, the table places it in the cabin (2 per person at ≤160 Wh, 1 per person at >160–300 Wh). A battery that cannot be removed 'must be securely attached to the wheelchair' and travels in the hold.

Dangerous goods table FORM DSC MD 7.001, Edition 12 (04/05/2026) — includes 'Wheelchairs powered by lithium batteries' (PDF, FR/EN) (opens in a new tab) · read 2026-07-29

Non-spillable batteriesgel, AGM, sealed lead-acid, dry cell
Conditional

Gel, AGM and dry-cell wheelchair batteries are not tabulated. The dangerous-goods poster covers lithium wheelchair batteries only and directs passengers with any other battery type to consult the airline.

Dangerous goods table FORM DSC MD 7.001, Edition 12 (04/05/2026) — includes 'Wheelchairs powered by lithium batteries' (PDF, FR/EN) (opens in a new tab) · read 2026-07-29

Wet / spillable batteries
Conditional

Aircalin asks at booking for 'the kind of batteries on the electric wheel chair (dry or damp)'. Its dangerous-goods table covers lithium batteries only and states 'Pour les batteries autre que les batteries au lithium, merci de consulter la compagnie / For batteries other than lithium batteries, please consult the company.'

Assistance and reduced mobility (opens in a new tab) · read 2026-07-29  Dangerous goods table FORM DSC MD 7.001, Edition 12 (04/05/2026) — includes 'Wheelchairs powered by lithium batteries' (PDF, FR/EN) (opens in a new tab) · read 2026-07-29

Terminal protection & immobilisation
Yes

'Terminals for replacement batteries must be protected against short-circuit (or equipped with a circuit breaker for wheelchairs). They must be insulated with adhesive or placed in a suitable container (such as in the original packaging).'

Dangerous goods table FORM DSC MD 7.001, Edition 12 (04/05/2026) — includes 'Wheelchairs powered by lithium batteries' (PDF, FR/EN) (opens in a new tab) · read 2026-07-29

Paperwork the airline wants
Not published

No battery spec sheet, MSDS or form is required. Aircalin notes only that if the watt-hour rating is not marked on the battery you must calculate it yourself: power = V x Ah.

Dangerous goods table FORM DSC MD 7.001, Edition 12 (04/05/2026) — includes 'Wheelchairs powered by lithium batteries' (PDF, FR/EN) (opens in a new tab) · read 2026-07-29

Size limit for a powered chair
Not published

Not published; you must declare length x width x height when booking.

Weight limit for a powered chair
Not published

Not published; you must declare the chair's weight when booking.

Returned at the aircraft door
Not published

Not published.

Aircalin's dangerous-goods information applies to Aircalin-operated flights only; the baggage pages warn that on a codeshare or partner-operated flight you must check with the operating carrier. Hoverboards and other self-balancing lithium devices are banned outright across the network.

Manual wheelchairs

Manual chairs accepted
Yes

Free check-in of a wheelchair, crutches or any other orthopaedic device on Aircalin-operated flights; you must declare the chair type (manual/electric, folding or not) and its weight and dimensions when booking.

Assistance and reduced mobility (opens in a new tab) · read 2026-07-29

Folding chair may travel in the cabin
Not published

Not published — Aircalin does not say whether a folding manual chair may be stowed in the cabin.

In-cabin stowage limit
Not published

Not published.

Size limit for a checked manual chair
Not published

No maximum published. Aircalin asks you to declare the chair's dimensions 'in the following order: length x width x height' when booking, but sets no figure.

Weight limit for a manual chair
Not published

No limit published; Aircalin only asks you to declare the chair's weight when booking.

Returned at the aircraft door
Not published

Not published — Aircalin does not say where a checked chair is returned.

Booking & cost

Advance notice requiredhours before scheduled departure
72h

'You are kindly requested to notify your Aircalin agency as early as possible or within 72 hours of your departure, of your requirements.'

Assistance and reduced mobility (opens in a new tab) · read 2026-07-29

How to request assistance
Notify your Aircalin agency at booking, and at the latest 72 hours before departure, giving the chair type (electric/manual, folding or not), its weight and dimensions (length x width x height) and the battery type

'If you have your own wheelchair, you will need to advise when booking: the type of wheel chair you have: electric/manual, folding or not; its weight and dimensions in the following order: length x width x height; the kind of batteries on the electric wheel chair (dry or damp).' A medical agreement is not required for a hearing- or sight-impaired passenger or someone with a stable mobility disability, but is required in other cases.

Assistance and reduced mobility (opens in a new tab) · read 2026-07-29

Charge for carrying the aid
No fee

'Note that on Aircalin operating flights: a chair is available onboard and check-in is free for the following equipment (wheelchair, crutches or any other orthopaedic device). These conditions may vary depending on the stopover.'

Assistance and reduced mobility (opens in a new tab) · read 2026-07-29

Mobility devices carried free
Not published

No number published. Aircalin says only that check-in is free for 'wheelchair, crutches or any other orthopaedic device'.

If they damage your chair
Liability for destruction, loss of or damage to checked and unchecked baggage limited to 1,519 SDR per passenger; a Special Declaration of Interest may be made before the check-in deadline for a surcharge

General conditions of carriage art. 19: 'The Carrier's liability in the event of destruction or loss of or damage to Checked and Unchecked Baggage shall be limited to 1 519 SDR per Passenger, regardless of the provisions of the Convention.' There is no mobility-aid-specific rule.

General conditions of sale and transport (opens in a new tab) · read 2026-07-29

On board

On-board aisle chair
Yes

'Note that on Aircalin operating flights: a chair is available onboard... These conditions may vary depending on the stopover.'

Assistance and reduced mobility (opens in a new tab) · read 2026-07-29

Accessible lavatory
Not published

Not published. Aircalin does say that on long-range flights an able-bodied companion over 18 is required if you cannot use the on-board toilets unaided.

Assistance and reduced mobility (opens in a new tab) · read 2026-07-29

Crew help you transfer
Not published

Not stated directly. Aircalin requires an able-bodied accompanying person over 18 if you cannot fasten and unfasten your seat belt or grasp and adjust your oxygen mask, and on long-range flights if you cannot use the toilets or eat unaided.

Assistance and reduced mobility (opens in a new tab) · read 2026-07-29

Seating & movable armrests
Not published

Not published — no movable-armrest or bulkhead seating policy is described.

Worth knowing

Aircalin publishes no dedicated accessibility phone line — the reduced-mobility page directs you to your Aircalin agency, and there are regional sites (aircalin.nc/.fr/.com.au/.co.nz/.pf/.wf/.vu/.com.fj/.co.th/.sg/.jp/.eu/.asia and us.aircalin.com) that mirror the same text. Wheelchair battery limits appear nowhere in the prose: the only source is the bilingual dangerous-goods poster FORM DSC MD 7.001, Edition 12 (04/05/2026), linked from the checked-baggage page and hosted on aircalin.nc. HUMAN RE-CHECK: in that table the 'battery cannot be removed / securely attached to the wheelchair' cell in the checked-baggage column visibly spans both the >160–300 Wh row and the >300 Wh row, so an installed non-removable battery above 300 Wh reads as accepted in the hold (1 per person) while being barred from the cabin — that reading is recorded here as no_limit for lithium_wh_installed_max and should be confirmed with Aircalin. The reduced-mobility page also warns that free carriage 'may vary depending on the stopover', and the dangerous-goods rules apply only to Aircalin-operated flights.

Sources

Every figure above traces to one of these.

  1. s1 Assistance and reduced mobility (opens in a new tab) · official · read 2026-07-29
  2. s2 Dangerous goods table FORM DSC MD 7.001, Edition 12 (04/05/2026) — includes 'Wheelchairs powered by lithium batteries' (PDF, FR/EN) (opens in a new tab) · official · read 2026-07-29
  3. s3 Checked baggage — dangerous items and lithium batteries (opens in a new tab) · official · read 2026-07-29
  4. s4 Cabin baggage — restrictions on dangerous items (opens in a new tab) · official · read 2026-07-29
  5. s5 Contact us — Aircalin agencies worldwide (opens in a new tab) · official · read 2026-07-29
  6. s6 General conditions of sale and transport (opens in a new tab) · official · read 2026-07-29

Record quality

Record status researched · confidence high · 6 official sources · 10 contacts · 63% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.