All airlines Asia Pacific
Air Koryo
Publishes assistance information but no mobility-aid carriage detail.
Fragments only. Air Koryo publishes some assistance information but not a full mobility-aid policy. What is below is everything it actually states. Everything marked “not published” genuinely is — confirm it with the airline rather than assuming the international baseline applies.
Who to contact
No contact could be transcribed. Air Koryo publishes no accessibility phone number, e-mail address or assistance form that we could find and verify, so its own pages, linked below, are the only route in.
No accessibility contact could be transcribed. Air Koryo's own 'Airkoryo Offices' page (http://www.airkoryo.com.kp/contact/details) and its 'General Conditions' page render completely empty — the CMS serves the navigation chrome and no body content, both through a direct fetch and through a rendering proxy. No phone number, email or assistance form is printed anywhere on the reachable pages, so nothing has been invented here. Requests must be made 'at the time of booking' through whichever office or agent issues the ticket.
Read it from the source
3 of the unanswered fields below share one explanation: no watt-hour figure of any kind appears on the site. The rest carry their own.
Powered wheelchairs & batteries
The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.
Not published. Air Koryo's site never mentions a battery-powered wheelchair or mobility scooter, in the disability pages or the baggage pages.
Not published — Air Koryo's site says nothing about lithium batteries at all, for wheelchairs or for consumer devices.
Not published — no spare-battery rule is stated.
Not published — Air Koryo does not say whether a wheelchair battery must be removed.
Not published — gel, AGM, sealed lead-acid and dry-cell wheelchair batteries are not mentioned.
Not published for mobility aids. Air Koryo's general restricted-articles list bans 'corrosives such as acids, alkalis and wet cell batteries' from being 'carried within, or as part of passenger's baggage', but no mobility-aid exception or condition is published either way, so a wet-battery chair user must obtain a written answer before travelling.
Not published. Air Koryo's Disabled Passengers and baggage pages on airkoryo.com.kp set no terminal-insulation, disconnection or immobilisation requirement; the only battery text on the site is a blanket ban on wet-cell batteries in baggage.
Not published for mobility aids. Documentation is required only for oxygen (a medical certificate, plus a written application letter for a passenger-owned cylinder) and for stretcher travel.
Not published — no dimensions for a powered wheelchair.
Not published — no weight limit for a powered wheelchair.
Not published.
Air Koryo publishes no powered-mobility-aid policy whatsoever. Anyone flying a power chair on JS must get written confirmation from the office issuing the ticket.
Manual wheelchairs
Not published. Air Koryo says it 'will provide special services (wheelchair, stretcher, oxygen cylinder etc.) at the time of embarkation/disembarkation and terminal services' but says nothing at all about carrying a passenger's own manual wheelchair.
Not published. The cabin-baggage rule is one piece per passenger, max 5 kg and 115 cm total dimensions, counted inside the free allowance; no exception or provision for a folding wheelchair is mentioned.
Not published — no in-cabin wheelchair stowage provision exists on the site.
Not published — no wheelchair dimensions or hold figures anywhere on the site.
Not published for mobility aids. Air Koryo's published weights (30 kg business / 20 kg economy free allowance, 75 kg per extra seat for valuable or fragile baggage) are ordinary baggage rules.
Not published — Air Koryo does not say where a checked mobility aid is returned.
Air Koryo's published network is Pyongyang–Beijing, Pyongyang–Shenyang and Pyongyang–Vladivostok. Check-in must be completed no later than 90 minutes before departure; 'if passengers fail to arrive in time or board, Air Koryo assumes no responsibility for them.'
Booking & cost
No deadline in hours is published. Air Koryo says only that passengers needing 'recumbent travel, oxygen cylinder and movement on wheelchair at terminal or in cabin, need to make a request at the time of booking in advance'.
'Those passengers who require special care and services such as recumbent travel, oxygen cylinder and movement on wheelchair at terminal or in cabin, need to make a request at the time of booking in advance.' No phone number, email address or form is published for making the request.
Disabled Passengers — Special Passengers (opens in a new tab) · read 2026-07-29
Not published. Air Koryo does not say whether carriage of a passenger's own mobility aid is free or counts against the 20 kg economy / 30 kg business free baggage allowance.
Not published — Air Koryo gives no number of mobility aids carried per passenger.
'The liability of Air Koryo is limited to US$20 per kg of checked baggage. Air Koryo assumes no liability for unchecked baggage, fragile or perishable articles.' A higher limit is available only if a higher value is declared in advance and additional charges are paid. Damage must be reported immediately on arrival at the airport. No mobility-aid-specific liability rule is published — on a per-kilo basis a heavy power chair would be valued far below its replacement cost.
Baggage Responsibility — liability limits (opens in a new tab) · read 2026-07-29
On board
Available only on advance request: 'If you need a wheelchair at terminal or on board, you have to make a request at the time of booking in advance', and the special-care list includes 'movement on wheelchair at terminal or in cabin'. Air Koryo does not say which aircraft carry one or whether the request can be refused.
Disabled Passengers — Special Passengers (opens in a new tab) · read 2026-07-29
Not published — no accessible lavatory is mentioned for any Air Koryo aircraft.
Air Koryo 'will provide special services (wheelchair, stretcher, oxygen cylinder etc.) at the time of embarkation/disembarkation and terminal services', but 'Passengers with no mobility have to be accompanied with their helper' — a passenger who cannot move independently must bring their own carer.
Disabled Passengers — Special Passengers (opens in a new tab) · read 2026-07-29
Not published — no movable-armrest, bulkhead or pre-assigned seating rule is stated for passengers with disabilities.
Worth knowing
Air Koryo's website (airkoryo.com.kp, copyright notice still reads 2016) is reachable through a rendering proxy and has a short 'Disabled Passengers' page, but it covers only airport/on-board wheelchair assistance, stretchers and oxygen. There is no policy at all on carrying a passenger's own wheelchair, no battery rules of any kind, and no accessibility contact: the 'Airkoryo Offices' and 'General Conditions' pages both render with zero body content, so no phone number or email could be transcribed and none has been invented. Three things a wheelchair user should know from what IS published: a passenger with no mobility must travel with their own helper; a passenger needing to travel lying down pays four times the adult fare plus the carer's own fare; and baggage liability is capped at US$20 per kilogram of checked baggage, which for a power chair is a small fraction of its value. The general restricted-articles list bans 'wet cell batteries' from baggage with no stated mobility-aid exception. Anyone flying JS with a powered chair must get a written answer from the office issuing the ticket before departure. Rated 'partial' rather than 'researched': the site is up and does address disabled passengers, but the mobility-aid content is fragmentary.
Sources
Every figure above traces to one of these.
- s1 Disabled Passengers — Special Passengers (opens in a new tab) · official · read 2026-07-29
- s2 Normal Baggage Guide — allowances and restricted/dangerous articles (opens in a new tab) · official · read 2026-07-29
- s3 Baggage Responsibility — liability limits (opens in a new tab) · official · read 2026-07-29
- s4 Special Baggage Guide (opens in a new tab) · official · read 2026-07-29
Record quality
Record status partial · confidence medium · 4 official sources · 0 contacts · 11% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.