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Air Atlanta Icelandic
Publishes nothing about carrying a passenger’s own wheelchair. You have to ask them.
Air Atlanta Icelandic publishes no mobility-aid policy. Its website works and we read it, but it says nothing about carrying a passenger’s own manual or powered wheelchair — no battery rules, no size limits, no notice period. That silence is the finding, and it is why almost every field below is blank. Silence is not permission. Ask them directly, get the answer in writing, and read the international baseline so you know what should apply.
Wet-lease / ACMI operator. Air Atlanta Icelandic usually flies aircraft and crew on behalf of other airlines. If your ticket says another airline, that airline’s wheelchair policy governs your booking — but the aircraft’s physical hold limits are this operator’s.
Who to contact
Transcribed from the airline’s own pages, exactly as it labels them.
- PhoneIceland — Air Atlanta head office (general switchboard, not a disability desk)
- EmailGeneral enquiries (not a special-assistance address)
- EmailCharter / ACMI sales
Air Atlanta publishes no accessibility desk, no special-assistance email and no assistance-request form. The two addresses above are the only ones on its site and are corporate/sales channels. A wheelchair user booked on an Air Atlanta-operated flight must arrange assistance with the airline or tour operator that sold the ticket.
Every unanswered field below has the same explanation: Air Atlanta is a wet-lease/charter operator with no passenger-facing site; the contracting airline or tour operator's mobility-aid policy applies.
Powered wheelchairs & batteries
The part that goes wrong. Battery chemistry and watt-hours decide whether your chair flies, and the rules differ depending on whether the battery can be removed.
Manual wheelchairs
Booking & cost
On board
Fleet detail. Air Atlanta's own Aircraft page lists the current fleet as Boeing 777-300ER, 777-300ERSF, 777-200ER and 747-400F, all widebodies; the published specifications are weights, thrust and noise certification only. No hold-door aperture, no hold dimensions and no maximum mobility-aid size is published for any type. On a wet-lease flight the aircraft may in any case be configured and handled to the contracting airline's standards.
Worth knowing
VERDICT RE-VERIFIED 2026-07-29 and CONFIRMED: Air Atlanta Icelandic publishes nothing whatsoever about mobility aids, wheelchair batteries or reduced mobility. NOT cargo-only, contrary to the usual classification — its own Services page states "Air Atlanta offers all-inclusive passenger and cargo charter services to airlines, charter brokers, freight forwarders, and tour operators" and the home page sells "Cargo and passenger solutions"; the Experience page documents 35+ years of VIP passenger charters and troop movements. Recorded as acmi_charter with passenger_service true. DOCUMENT CLASSES CHECKED, so the silence is checkable rather than asserted: (1) every page of the live site — enumerated exhaustively through the airline's own WordPress REST API, /wp-json/wp/v2/pages returns exactly 13 pages and only six are content (Aircraft, Services, Experience, About us, Contact us, Job opportunities); the rest are Privacy Policy, Cookie Policy, Job-Applicant Privacy Policy, an Email disclaimer, a 2016 flight statement, a stub and a test page. (2) The site's own search endpoint (/wp-json/wp/v2/search) returns ZERO results for 'wheelchair', 'accessibility' and 'disability'; 'passenger' returns only Charter services, Job opportunities and Aircraft. (3) Conditions of carriage / dangerous goods / restricted items / baggage / special baggage / FAQ: none exist. /conditions-of-carriage/, /terms/, /passengers/ all 404. There is no PDF anywhere on the site — the media library (/wp-json/wp/v2/media, 91 items) is 90 images and one video, so there is no downloadable contract of carriage or DG document to read. (4) Home-language check: there is no Icelandic version. atlanta.is redirects to the English airatlanta.com and /is/ 404s; the site is English-only. airatlantaeurope.com (the Malta AOC) returns a 526 TLS error and serves nothing. (5) Internet Archive: a CDX sweep of the whole airatlanta.com domain (1,455 distinct URLs) turns up only two passenger-facing legal documents the airline has EVER published, both removed years ago and both from 2016 — 'Conditions of Carriage Relating to the Iron Maiden World Tour 2016' (snapshot 2016-11-10) and a US DOT 14 CFR Part 259 'Contingency plan for lengthy tarmac delays' (snapshot 2016-11-10). Neither is cited as a source here and NO value in this record is taken from them, because the tour document governed one 2016 charter contract and both are long gone from the live site. For the record, the closest Air Atlanta has ever come to a disability policy is that document's Article 3.1 — "If You are a passenger with a disability and you require any special assistance, you should inform us within a reasonable time prior to the applicable Flight of your special needs… we will carry You where arrangements have been made and agreed by us" — and even that says nothing about wheelchairs, wheelchair size, gate delivery or batteries. The tarmac-delay plan makes no disability provision at all. PRACTICAL CONSEQUENCE: Air Atlanta flies wet-lease/ACMI and charter, so the CONTRACTING airline's conditions of carriage and special-assistance policy govern — a traveller must go to whoever sold the ticket, not to Air Atlanta. Note the group runs two AOCs, Air Atlanta Icelandic (Icelandic Transport Authority) and Air Atlanta Europe (Transport Malta); this record covers the Icelandic AOC. Both hold US DOT, Canadian Transportation Agency and CAAC approvals, so US 14 CFR Part 382 and Canadian ATPDR obligations attach to flights they operate into those markets even though nothing is published on the site.
Sources
Every figure above traces to one of these.
- s1 Air Atlanta — Services ("all-inclusive passenger and cargo charter services") (opens in a new tab) · official · read 2026-07-29
- s2 Air Atlanta — home page ("Cargo and passenger solutions") (opens in a new tab) · official · read 2026-07-29
- s3 Air Atlanta — Contact us (opens in a new tab) · official · read 2026-07-29
- s4 Air Atlanta — Experience (VIP and passenger charter history) (opens in a new tab) · official · read 2026-07-29
- s5 Air Atlanta — Aircraft (current fleet: B777-300ER, B777-300ERSF, B777-200ER, B747-400F) (opens in a new tab) · official · read 2026-07-29
Record quality
Record status no public policy · confidence low · 5 official sources · 3 contacts · 0% of the fields this reference tracks are answered. Newest source read 29 July 2026, the day before this page was built. What these mean.