Aeroflot

Accepted only on approval: for a motorised wheelchair, 'carriage shall be confirmed after the request is granted'. 'Powered wheelchairs (equipped with a battery) must be checked as baggage during check-in ... the battery must be disconnected and battery terminals isolated to prevent a short circuit.' Aeroflot may refuse boarding 'if carriage of a wheelchair is not requested upon booking and ticketing'.

For passengers with disabilities — booking, wheelchair carriage, batteries and on-board services (Internet Archive snapshot 2023-03-15) (opens in a new tab) · read 2023-03-15

Accepted only on approval: the Li-ion cap is published inside Aeroflot's "Motorised wheelchair" rules, which open "Carriage shall be confirmed after the request is granted." "The capacity of a Li-ion wheelchair battery should not exceed 300 Wh." The battery must be disconnected and its terminals isolated, and the passenger must carry spanners/tools and a battery container. Figures are from a 15 March 2023 snapshot.

For passengers with disabilities — booking, wheelchair carriage, batteries and on-board services (Internet Archive snapshot 2023-03-15) (opens in a new tab) · read 2023-03-15

'Powered wheelchairs must be carried in compliance with security regulations: the battery must be disconnected and battery terminals isolated to prevent a short circuit.'

For passengers with disabilities — booking, wheelchair carriage, batteries and on-board services (Internet Archive snapshot 2023-03-15) (opens in a new tab) · read 2023-03-15

'Battery-powered wheelchairs are issued in the baggage claim area.' The Delivery at Aircraft service is described for manual wheelchairs only.

For passengers with disabilities — booking, wheelchair carriage, batteries and on-board services (Internet Archive snapshot 2023-03-15) (opens in a new tab) · read 2023-03-15

Carriage depends on requesting it at booking. Aeroflot lists among its grounds for refusal: "if carriage of a wheelchair is not requested upon booking and ticketing". Requests made late, or after the airline's deadline, are attempted but not guaranteed.

For categories of passengers — passengers with disabilities (Aeroflot, live page) (opens in a new tab) · read 2026-07-30

'Folding mechanical wheelchairs used by passengers with disabilities can be carried in the passenger cabin if there is space for them to be stored safely, otherwise they shall be checked in as baggage free of charge.' To keep using your own manual chair up to the aircraft you must also order the Airport Escort service and confirm it at the check-in desk.

For passengers with disabilities — booking, wheelchair carriage, batteries and on-board services (Internet Archive snapshot 2023-03-15) (opens in a new tab) · read 2023-03-15

Available only as the bookable 'Delivery at Aircraft' (DAA) service, and not at every airport. The chair 'will be returned to the passenger immediately after disembarking from the aircraft at the airport of arrival if the Delivery at Aircraft service has been ordered' — ask for the DAA tag at check-in. Not offered at Alicante, Berlin, Bishkek, Bukhara, Copenhagen, Dusseldorf, Havana, Hamburg, Madrid, Marseille, Milan, Munich, Naples, Nice, New York, Palma de Mallorca, Paris, Rome, Saint Petersburg, Samarkand, Tehran, Tel Aviv, Tenerife, Valencia or Washington D.C.

For passengers with disabilities — booking, wheelchair carriage, batteries and on-board services (Internet Archive snapshot 2023-03-15) (opens in a new tab) · read 2023-03-15

Russian law requires passengers to inform the airline of any disability when booking. At booking Aeroflot asks for the nature of the disability, whether assistance is needed at the airport, whether you travel with a companion or guide dog, and "what personal mobility aids you use; how many, their size, weight and other details (including the specifications of the battery if there is one)". Persons with disabilities have priority at Aeroflot sales offices and agency offices.

For categories of passengers — passengers with disabilities (Aeroflot, live page) (opens in a new tab) · read 2026-07-30

As published on 15 March 2023 (the newest readable copy): 'Passengers can carry their own wheelchair and one extra personal mobility aid ... free of charge', in addition to the checked-baggage allowance. Crutches, walking sticks, walking frames, rollators, removable prosthetic limbs, oxygen concentrators or cylinders needed for medical reasons and in-flight medical equipment are also carried free.

For passengers with disabilities — booking, wheelchair carriage, batteries and on-board services (Internet Archive snapshot 2023-03-15) (opens in a new tab) · read 2023-03-15

As published on 15 March 2023 (the newest readable copy): 'Passengers can carry their own wheelchair and one extra personal mobility aid, such as a wheelchair, wheelchair power attachment, stairclimber, stairlift, etc., if used by the passenger, free of charge.' The Spanish paragraph on the same page says 'hasta dos aparatos de equipos de movilidad por persona con discapacidad o movilidad reducida'. Kept because it matches the EU/Russian free-carriage norm, but it is 3-year-old wording.

For passengers with disabilities — booking, wheelchair carriage, batteries and on-board services (Internet Archive snapshot 2023-03-15) (opens in a new tab) · read 2023-03-15

'If special mobility aids belonging to a passenger with disabilities are lost or damaged during travel by air, the airline will prepare the necessary documents and will provide a wheelchair to the passenger for temporary use.' No Montreal Convention figure, ACAA full-value rule or declared-value option is quoted on the accessibility page, and Aeroflot's conditions of carriage could not be reached from outside Russia.

For passengers with disabilities — booking, wheelchair carriage, batteries and on-board services (Internet Archive snapshot 2023-03-15) (opens in a new tab) · read 2023-03-15

"An on-board wheelchair for accessing the toilet facilities is available on all flights operated by Aeroflot PJSC; you do not need to order this in advance."

For categories of passengers — passengers with disabilities (Aeroflot, live page) (opens in a new tab) · read 2026-07-30

Explicit: "The airline's employees shall not provide any medical assistance, care for or feed passengers, assist with hygiene or toilet procedures, move the passenger (if this involves lifting the passenger), or care for a guide dog accompanying the passenger." A companion is required for passengers who are both visually and hearing impaired, and for children with disabilities under 12.

For categories of passengers — passengers with disabilities (Aeroflot, live page) (opens in a new tab) · read 2026-07-30

'Our passenger seats are equipped with adjustable armrests so that passengers with limited mobility can move easily from their wheelchair to the passenger seat.' 'Seats in the first row of Economy Class and Space+ enhanced comfort seats ... can be requested when checking in at the airport check-in desk. Passengers with disabilities will not be granted Space+ seats located at emergency exits.' Escorts are seated next to the passenger they accompany.

For passengers with disabilities — booking, wheelchair carriage, batteries and on-board services (Internet Archive snapshot 2023-03-15) (opens in a new tab) · read 2023-03-15